I bought a dash cam, online, from this company after many inquiries as to the fact that they were a company based in the USA and had a phone number for customer service. With shipping and handling i paid $78.95. Before i received my order i found an identical dash cam for less with free shipping from the USA. I was told No Problem to return. They sent instructions and DEMANDED to send back CERTIFIED Mail to HONG KONG. the cost to return was almost one third the cost of camera. i sent it back and it was certified as delivered. I have been waiting 61 days for my refund.
Every time i call the company i am told i MUST contact billing and they are only contactable via email. Every email reply says exactly the same thing which is this: "Thank you for your inquiry. Taking care of your concerns is very important to all of us at Evolution Worldwide. Our payments are handled by PayPal, the safest and most secure internet payment company. We have had a deluge of orders and are behind in taking care of everyone. please be patient and your refund will be processed." A complete run around and i bELIEVE they are now blocking my phone number. Tried calling 10 times yesterday and after connection the line immediatley cut off. Just tried again today and same thing.
Their corporate address is in miami, and their web site says this: Why Choose Car Camera Direct? When you buy from Car Camera Direct, you're buying right from the factory. So you pay the lowest possible price for a camera of this quality. Car Camera Direct ships worldwide at a low flat rate" Only after having a problem or return do they tell you the Miami office is just a phone bank. ALL orders, service, or refunds go through Hong Kong. I have since bought 3 of these identical cameras on ebay for $21 each with Free Shipping. This company is a FRAUD. Buyer Beware.