• Report: #625003

Complaint Review: Car Hop AUTO SALES - UAC - UNIVERSAL ACCEPTANCE CORP

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  • Submitted: Tue, July 20, 2010
  • Updated: Wed, July 21, 2010

  • Reported By: Tduncan — seattle Washington United States of America
Car Hop AUTO SALES - UAC - UNIVERSAL ACCEPTANCE CORP
Internet United States of America

Car Hop AUTO SALES - UAC - UNIVERSAL ACCEPTANCE CORP UAC are scammers big time!!! Internet

*General Comment: The Dealer is a Liar!

*Author of original report: Getting the record straight 2

*Consumer Comment: Getting the Record Straight

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I got a 1996 Ford Taurus in September of '09 i had not even had my car for a good month and it had to go in the shop.

Every time i start my car it sounds like my starter ..but it is really my fuel pump this was covered under my warranty and UAC refused to fix it because the said that"it was not worn out yet".

So i then have to take it back about a month later because my transmission was slipping and they told me it was because someone who had the car before me hit the Tranny pan and it is leaking.

Now mind you they are charging me $10,000 dollars for a car that sounds like crap when it starts up.

May 2010 i tear my Achilles Tendon and i am off of work for about a month and a half and i call them to see if they can take my payment out of one check told them what happened and that my rent comes first because i do have children.

I get this rude person asking me can you prove that and i told her yes and she says"unfortunately there is northing i can do"o i told them that i would stop it through my bank and they could get all of there money on my next paydate.

They were not pleased they had another person call me and tell me to ask Family because i need to pay.I aksed if they could at least wait until that Friday and i would pay what i owe.

He tells me "Let me see if you qualify for payment arragements"He is literally of the phone for 30 seconds and says"Iam sorry you don't qalify at this time" I infrom him that i have never been late on a payment andi i just need 3 more days.

He says"I will giev you 24 hours" so Iaske him what is theprocedures will you guys cpme and pick my car up or will i be able to pay in 3 days he says"Ican't tellyou are policy on collections"

So I just fee like they are scammers who aonly care about money Carhop pulss you in with this false hope.Just to be giving a lemon and paying these outlanshish amounts of money for trash...

This report was posted on Ripoff Report on 07/20/2010 01:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Car-Hop-AUTO-SALES-UAC-UNIVERSAL-ACCEPTANCE-CORP/internet/Car-Hop-AUTO-SALES-UAC-UNIVERSAL-ACCEPTANCE-CORP-UAC-are-scammers-big-time-Interne-625003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

The Dealer is a Liar!

AUTHOR: Jim - (USA)

Once again when the original poster doesn't like the response, "Oh, you must work for them" or other such nonsense.

This dealer thinks you are STUPID and is LYING to you.  The dealer sold you the car, NOT the finance company!  Who is the seller as identified on the contract? 

Come on now, don't fall for this crap.  The DEALER sold you a junk car.  CAC only provided the financing.  The dealer is hoping you are so much of a dunce that you will swallow hook, line and sinker what they told you.  PLEASE...do not fall for this.  They want to screw you.

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#2 Author of original report

Getting the record straight 2

AUTHOR: Tduncan - (United States of America)

I don't have Bad Credit for your Info I thought that i would get a better car at a lower monthly payment.

Second of all I have talked with others who have had similar problems and the Finance company won't bend.

Since my car has problems it is now the Finance company's problem thats is what the dealer(Carhop) said.And the fact that i have a problem that is wrong with my car and they won't fix it because it is not that far gone yet is outrageous to me.

I am paying $10,000 for a car that sounds like crap every-time i start it... so you tell me how they are not scammers i am sure there are more then me who have had problems before.

You must be apart of the company because you are taking this personally you don't know my credit or my pocket info and the fact that i have to go back and forth with this company.........TO ME ARE SCAMMERS!!!!!!!


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#3 Consumer Comment

Getting the Record Straight

AUTHOR: Jim - (USA)

First and foremost...whether or not the car is junk or has problems has nothing...repeat...NOTHING to do with the lender, in this case CAC.  You bought the car from a dealer.  CAC only supplies the financing.  Any problems with the car are the responsibility of the dealer.


OK, you have a temporary health problem and they said it very plain, according to their guidelines you do not qualify for an extension.  Because of that, they are "scammers" right?


And finally, you have this very casual attitude about a repo..."will you guys come and pick up my car"...You were using this place because of your bad credit reputation, I wonder why?


Do you have a legitimate complaint.  Probably so.  But there's a difference between a scam and not qualifying for an extension.  They closed the door on the extension.  You must find another way.  Maybe you can borrow the money from someone since you say you're going to have it in a few days.


And oh yes, all they do care about is money.  They are NOT a charity, but a business which provides finanancing for people with BAD CREDIT.

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