- Report: #523684
Report - Rebuttal - Arbitrate
Complaint Review: Car Hop - Inver Grove Heights
Car Hop - Inver Grove HeightsMendota Road Inver Grove Heights, Minnesota United States of America
Car Hop - Inver Grove Heights Warrenty Company would only replace one manafold gasket and wouldn't replace the other one. It is still leaking. We only wanted to buy a vehicle with two keys. We got two keys and one doesn't work. Inver Grove Heights, Minnesota
*REBUTTAL Individual responds: Car Hop Minnesota
*Author of original report: Very dishonest company
*General Comment: Your fault!
*Author of original report: Ask me to give them a call back once they saw my report only to find out they still don't want to help me.
*UPDATE Employee: We would like to help.
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We went to purchase a vehicle at Car Hop in Inver Grove Heights. They had call me a work and indicated that they had what we were looking for and that we could look at it that evening. My husband and both went to look at the vehicle only to find it was not at that Car Hop it was out in Richfield. They told us when we got their where the vehicle was. They said they would then bring the vehicle to IGH as we were not driving out to Richfield. I asked them if all vehicles are check out and they told me they were. We also indicated that we did not want a vehicle if it didn't have two keys. The vehicle they sold us has been in the shop twice and only half the work got done the second time as they would only cover one side of the manifold gasket and the other side is still leaking and needs to be done. The repair shop had to fight to get one side done. When I called the warrant place they told me it was not covered under the warranted. Why would you do one side and not the other.....
Then when we went to use the other key....it does not work! It is not for the vehicle. When I asked where the other key is they told me I have it. Kurt the manage of Inver Grove Heights is very rude. He told me that the vehicle does not have a chip in the key and I can go have one made. Well I went and had a key made and the vehicle does have a chip in it. Then I called to see where the registration and tabs where and I was told by the main office that they came in on October 14. I called on November 2. So I call Kurt to see where they were and he told me they just came in that day....I already was told they came in on October 14. I don't know why he had to lied about them. They tell you what you want to hear and then once you buy the vehicle....they don't care about you at all.
All I want is the vehicle repair which is under warranted and the key made.
Cottage Grove MN
This report was posted on Ripoff Report on 11/14/2009 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Car-Hop-Inver-Grove-Heights/Inver-Grove-Heights-Minnesota-/Car-Hop-Inver-Grove-Heights-Warrenty-Company-would-only-replace-one-manafold-gasket-and-523684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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