- Report: #222471
Report - Rebuttal - Arbitrate
Complaint Review: Car Stereo City
Car Stereo City17825 SW Tualatin Valley Hwy Beaverton, Oregon U.S.A.
Car Stereo City installs equipment of lesser value than customers pay for Beaverton Oregon
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When I brought the truck in to the shop to have them program the alarm for me they told me that I don't have a 564T and they gave me the wrong box for the alarm I bought. After I showed them the receipt stating I purchased the 564T they offered to put the correct alarm in my truck for a fee of $100.
I also purchased a brand new Pioneer Z1 head unit and a back up camera to replace my old camera that somebody cut the wiring on. Instead of replacing the old camera with the new one I purchased, they rewired my old one which fried my head unit. They did replace the head unit for free BUT still installed the old camera instead of the one I bought.
I have had my truck in the shop 3 times with the promise that they will have my equipment installed the way I requested and it's still not done right. My stereo has Voice Command and they did not hook up the microphone. I have yet to walk out of this shop with everything I requested done. Even worse than that everytime I leave the shop SOMETHING else is wrong.
I have attempted to resolve this directly with Matt, the Regional Manager at Car Stereo City and each time he tells me I need to pay for his guys to fix their mistakes. I will be filing a complaint with the Attorney General at Consumer Affairs and I am half tempted to stand outside their shop with a sign that tells everybody how they run their business.
This report was posted on Ripoff Report on 11/27/2006 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Car-Stereo-City/Beaverton-Oregon-97006/Car-Stereo-City-installs-equipment-of-lesser-value-than-customers-pay-for-Beaverton-Oregon-222471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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