• Report: #925401

Complaint Review: CarInfo1

  • Submitted: Fri, August 10, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: Bill — Evans Georgia United States of America
CarInfo1
Internet United States of America

CarInfo1  Thought I was paying just $1 Internet

*REBUTTAL Owner of company: For A Full Refund, Email Josh@vehiclehistory.com

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Thought I was just purchasing a simple auto report, for $1.00. Clicked on that choice, filled out the required info. for payment. Do not remember seeing anything that said that I was signing up for a monthly charge to my account. When a charge of $19.95 came thru my checking account, thought I must have misread their site's last page for my purchase. When the 2nd charge came thru my account for another $19.95, the next month, I called them and spoke to rep. and was informed that I indeed had signed up for this. Was told that they would refund the 2nd charge. Hopefully, this refund will occur, and something is done to stop this bait & switch, or make it very plain what they are selling to the general public. 


This report was posted on Ripoff Report on 08/10/2012 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/CarInfo1/internet/CarInfo1nbsp-Thought-I-was-paying-just-1-Internet-925401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

For A Full Refund, Email Josh@vehiclehistory.com

AUTHOR: JoshCustomerService - (USA)

Hello Bill,

For a full refund of your charges, please email me at Josh@vehiclehistory.com and I will immediately resolve this.

I apologize for any inconvenience you may have encountered.

Again, for  your full refund contact me at josh@vehiclehistory.com.

Anyone the requires customer service, a refund, or cancellation can email me for immediate assistance.

Respectfully,

Josh
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