• Report: #912549

Complaint Review: CarInfo1.com REVIEW: CarInfo1.com vehicle history prides itself on high customer satisfaction

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  • Submitted: Sun, July 15, 2012
  • Updated: Tue, November 06, 2012

  • Reported By: Ripoff Report Verified Staff — Tempe Arizona USA
CarInfo1.com REVIEW: CarInfo1.com vehicle history prides itself on high customer satisfaction
1001 16th street Denver, Colorado United States of America

CarInfo1.com REVIEW: CarInfo1.com prides itself on high customer satisfaction in processing requests from vehicle history report clients. Quick, effective and friendly customer service. Trusted source for vehicle history reports, processing thousands of searches and orders per day earning a high-quality reputation for success. CarInfo1.com databases contain over 40 million vehicle history records. CarInfo1.com was created, not only to provide vehicle history reports, but also to serve customers 100% satisfaction guarantee. CarInfo1.com: Trusted Vehicle History Report Customer Service - Ripoff Report Verified

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Ripoff Report REVIEW / CarInfo1.com's Commitment to Customer Satisfaction CarInfo1.com joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report. When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction. ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
CarInfo1.com is Rip-off Report Verified By Ripoff Report Verified Staff CarInfo1.com responds with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at CarInfo1.com did just that. One top executive at CarInfo1 told Ripoff Report, The number one priority of CarInfo1.com is to serve the needs of our customers who purchase vehicle history reports from our website. Our commitment to this message stands above all else. Customer reviews are at an all-time high, with over 25,000 submitted responses. Another executive sated.. Customers are sharing positive feedback about our reports, such as, "It was a relief to know about the car being purchased. This report showed a lot of good information." Another customer commented on one of our customer service agents saying, "She was very helpful. I wish more customer service people were as nice and understanding as she is." CARINFO1.COM CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CUSTOMERS With over 500,000 vehicle history reports conducted on their website, CarInfo1.com understands the importance of having great customer care. Our staff works hard to help customers with service issues and strives to solve any mistakes or misunderstandings with our services. CarInfo1.com vehicle history reports include information on all legally documented services and accidents, title issues, ownership history, flood damage, odometer issues, whether a car was a rental, and more. If there are any questions or concerns regarding the findings in these reports, or with the reports in general, CarInfo1.com is prepared to effectively solve any problem. CarInfo1.com / Statements from the Customer Service Manager My name is Josh F. and I am the Customer Service Manager at CarInfo1.com and our vehicle history report website. I would like to thank you for taking the time to review CarInfo1.com. CarInfo1.com provides vehicle history reports in a quick and easy manner, while also giving customers effective service regarding any problems that may arise. From a basic report to a premium vehicle background check, a simple customer service question to a refund request, CarInfo1.com is here to serve our customers in any way we can. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH . WHAT TO LOOK OUT FOR IN THIS INDUSTRY Other vehicle history report websites offer comprehensive analysis of the background of a vehicle in question. CarInfo1.com goes beyond this by not only providing up-to-date and accurate vehicle history reports, but also by providing customer service via prompt live chat online and fast problem solving solutions. CarInfo1.com customer service representatives are well-trained in dealing with any concern a customer may have in a welcoming manner. *Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com CarInfo1.com is acclimated to deal with any customer service issue. For any future issues with our services, please email their Customer Service Manager Josh F. at josh@vehiclehistory.com, or can visit their website www.carinfo1.com and chat with live customer service representatives from 6:00 a.m. to 10:00 p.m. (MST). As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with CarInfo1.com or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com ..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is continuing to charter in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with CarInfo1.com. Here's why. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about CarInfo1.coms Commitment to Excellence and Consumer Satisfaction. .... Consumers should feel confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.


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..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team.

..by consumers, for consumers
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This report was posted on Ripoff Report on 07/15/2012 10:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/CarInfo1com-REVIEW-CarInfo1com-vehicle-history-prides-itself-on-high-customer-satisfaction/Denver-Colorado-80265/CarInfo1com-REVIEW-CarInfo1com-prides-itself-on-high-customer-satisfaction-in-processin-912549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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