• Report: #1039682

Complaint Review: CarMax

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, April 01, 2013
  • Updated: Wed, April 03, 2013

  • Reported By: Bree — Douglasville Georgia
CarMax
1977 Thornton Rd Lithia Springs, Georgia United States of America

CarMax The screws came out of the left and right hand side that the engine sits on (Chaise). Lost control of car Lithia Springs, Georgia

*Consumer Comment: carmax

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I started having trouble with the car that I purchased from CarMax within 2 months.  The first problem was the window would not go up.  The second problem was it started leaking in the car when it rained.  I purchased a warranty so the window was covered but they would not take care of the leak in the car because they said the warranty did not cover cosmetic.  I later found out that there was a cover missing under the hood that caused the car to leak when it rained.  There were several other issues within a year that was covered by the extended warranty except a part that needed replacing but they would not replace because it was going bad.  The part was not completely out so they would not replace it.  Last, was a few weeks ago when I was driving, and all of a sudden I lost control of the steering wheel.  Come to find out the part that holds the steering wheel and engine fell down.  I had several mechanics ask me if I had major work done on the car, and I stated no, and I was told by CarMax before purchasing the car that there had been no major work done on the vehicle.  The mechanics stated that there WAS major work done on the car and whoever done the work, did not put the vehicle back correctly.  They had never seen all the bolts come loose (left and right) like they were seeing on my car. 


This report was posted on Ripoff Report on 04/01/2013 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/CarMax/-Lithia-Springs-Georgia-30122/CarMax-The-screws-came-out-of-the-left-and-right-hand-side-that-the-engine-sits-on-Chais-1039682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CarMax

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

carmax

AUTHOR: mysty - ()

First of all I am sorry to hear of your problem. Did you contact the warrenty company? I was told by a sales rep at Carmax that all repairs have to be done at their facility. Thats simply not true, you can take your vehicle to any dealer that accepts the warrenty. I would take the car else where, the thing is you shouldn't have to make any repairs and your car was not roadworthy and shouldn't have been sold!

Carmax billed $400.00 to my warrenty for repairs to my rear taillights that were on an open recall!

I reported this to Maxcare....
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory