- Report: #169122
Report - Rebuttal - Arbitrate
Complaint Review: CarMax
CarMaxDuarte, California U.S.A.
CarMax SHAME ON YOU!!! WIll Not Honor Warranty, ripoff Duarte California
After a 3 ring circus of phone calls, the repair was done and I had to pay for it myself.
They sell used cars, and sell you a very costly extended warranty. I ASSUMED that would cover a simple repair on the CD player. I got a whole lot of double talk about this particular repair having to be covered by the orig warranty when the car was sold to the orig buyer. They never said I had access to that warranty.
The repair that was done did not correct the problem. I again contacted Carmax about it and after speaking to too many people with too many accents, I was told that AT THE TIME I first made the complaint, it COULD have been covered the that orig warranty (which I knew nothing about).
They are so cheap they won't even find a used working stereo from another auto to put in my car. Kiss another bogus $1500 bumper to bumper useless warranty goodbye.
I see there are several Carmax complaints here.
When does the legal help you talk about kick in? How would you like to buy a fresh car and not have a stereo to listen to?
Los Angeles, California
This report was posted on Ripoff Report on 12/23/2005 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/CarMax/Duarte-California/CarMax-SHAME-ON-YOU-WIll-Not-Honor-Warranty-ripoff-Duarte-California-169122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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