• Report: #13155

Complaint Review: CarMax

  • Submitted: Sat, February 02, 2002
  • Updated: Sat, February 02, 2002

  • Reported By:
Norcross, Georgia U.S.A.

Car Max rip off!!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a car from CarMax ~ it was one my dad had owned and sold to them. I bought from them so I'd have a warranty. First of all ~ they told me the car had a security system ( which it did, when dad sold to them) But once I bought it ~ it was discovered they had taken it out!! So I returned and asked that it be replaced. After much argument, they replaced it. Then, 3 weeks later - the alternator died. I had it towed by CarMax to their service dept. While they had my car ~ the service tech, under the impression that this was a car to be sold ~ took off the shield for my sunroof!! Imagine my surprise when I went to pick it up. They tried to tell me it must have fallen off when being towed!! But pry marks were clearly visible. They refused to replace it and said I was lying. I finally gave up trying to get it fixed. I filed a complaint with the VA BBB, where Carmax is located, but there wasn't anything I could do here in Atlanta. So I put a sign in the window with my email address and you wouldn't believe how many people emailed me to tell me they had problems with CarMax too! I felt better knowing that others had problems, and I want to spread the word - be cautious when dealing with them ~ they'll rip you off if they can!!

Click here to read other Rip-off Reports on Car Max

This report was posted on Ripoff Report on 02/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/CarMax/Norcross-Georgia/Car-Max-rip-off-13155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CarMax

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?