• Report: #399446

Complaint Review: CarMax

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, December 09, 2008
  • Updated: Tue, January 06, 2009

  • Reported By:Norcross Georgia
CarMax
www.carmax.com Nationwide U.S.A.

CarMax Auto Finance CarMax Not crediting payment Kennesaw Georgia

*Consumer Suggestion: Contact your bank..

*Consumer Suggestion: Contact your bank..

*Consumer Suggestion: Contact your bank..

*Consumer Suggestion: Contact your bank..

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Carmax, seems to be pulling a very shady deal. I made a payment to my account on The first of December. For a large amount 4200.00 USD. the funds were withdrawn from my account on Dec 2nd. My account has not been credited. So Friday the 5th of December I call and speak to a csr and am informed there is no record of this transaction. So on her recommendation. I have my bank send a fax to the customer service area. The csr told me to address it to the customer service department. I was told I would receive a call Monday. Monday comes and I call back. And informed by a new csr that carmax holds electronic payments over 1000.00 for seven days. I ask her to check on this I had previously made a payment for 1500.00 dollars. And it cleared the bank fine the next day. My fax is still MIA. I am seeking advice as to whether I go to my bank a dispute the charge to carmax and say that it did not get to them. And have my bank yank back the payment

Thank you

Kretsam
Norcross, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/09/2008 01:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/CarMax/nationwide/CarMax-Auto-Finance-CarMax-Not-crediting-payment-Kennesaw-Georgia-399446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CarMax

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Contact your bank..

AUTHOR: Ward107 - (U.S.A.)

Anytime there is a transaction and it is past a full week there might be an issue with theft. Credit card transactions are recorded electronicly and checks are returned to the bank. I would get a suggestion from the bank on wich course to take. Carmax doesn't like large lump payments because this reduces the interest that you are trying to avoid.
Respond to this report!
What's this?

#2 Consumer Suggestion

Contact your bank..

AUTHOR: Ward107 - (U.S.A.)

Anytime there is a transaction and it is past a full week there might be an issue with theft. Credit card transactions are recorded electronicly and checks are returned to the bank. I would get a suggestion from the bank on wich course to take. Carmax doesn't like large lump payments because this reduces the interest that you are trying to avoid.
Respond to this report!
What's this?

#3 Consumer Suggestion

Contact your bank..

AUTHOR: Ward107 - (U.S.A.)

Anytime there is a transaction and it is past a full week there might be an issue with theft. Credit card transactions are recorded electronicly and checks are returned to the bank. I would get a suggestion from the bank on wich course to take. Carmax doesn't like large lump payments because this reduces the interest that you are trying to avoid.
Respond to this report!
What's this?

#4 Consumer Suggestion

Contact your bank..

AUTHOR: Ward107 - (U.S.A.)

Anytime there is a transaction and it is past a full week there might be an issue with theft. Credit card transactions are recorded electronicly and checks are returned to the bank. I would get a suggestion from the bank on wich course to take. Carmax doesn't like large lump payments because this reduces the interest that you are trying to avoid.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory