- Report: #556894
Report - Rebuttal - Arbitrate
Complaint Review: Caradco Windows
Caradco WindowsPortland, Oregon United States of America
Caradco Windows Presently manufactured and distributed through Jeldven Windows Caradco windows were the original windows in my custom built home (1992), which rotted out on or around 2004 . Portland, Oregon
*Consumer Comment: Caradco window decay
*Consumer Comment: Coradco.Window.Complaints@gmail.com
*REBUTTAL Owner of company: Caradco Rotten Windows
*Consumer Comment: Caradco Rotten Windows
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I had my custom built home constructed in 1992 by American Spirit Homes, Tallmadge, Ohio. I had upgraded many things from the builder supplied standard, but I did not upgrade the casement windows in the 4,000 sq foot home. These aluminum over wood Caradco windows never functioned properly from the start. As you can imagine, with Ohio winters and A/C in the summer, these windows were rarely opened, maybe once a year. When they were closed the bottom weather stripping never seated back in place properly. Closing these casement windows basically dislodged the bottom weather stripping. Ultimately, the bottom seal of aluminum over the wood became broken, eventhough the windows were only opened and closed once a year. When it rained against the house. all of the water went through the broken seal and rotted out the wood completely. One window was actually falling off of the house when I had them replaced.
What kind of design for wooden casement windows, enables water to rot out the wood after opening them once, destroying the weather stripping too? Naturally,I now know more about windows than I did in 1992, but I expect windows to last much longer than 10 years in a $500,00 home. I have paid allot of money and replaced all of them with Anderson windows.
My understanding is that Jeld ven bought Caradco in the mid 1990's. Usually, a brand purchase would include both the assets and the liabilities, but in this case, it seems that Jeld Ven ignors the liabilities of its brands. Why would anyone trust a company like that? We all spend allot of money on windows that can be 'opened', 'closed' and last more that 10 years.
This report was posted on Ripoff Report on 01/19/2010 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Caradco-Windows/Portland-Oregon-/Caradco-Windows-Presently-manufactured-and-distributed-through-Jeldven-Windows-Caradco-win-556894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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