• Report: #452689

Complaint Review: Carbonite, Inc

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  • Submitted: Sun, May 17, 2009
  • Updated: Sun, May 17, 2009

  • Reported By:Sparta New Jersey
Carbonite, Inc
334 Boylston St - 3rd Floor, Boston, Massachusetts U.S.A.

Carbonite, Inc CARBONITE - I paid for internet Data Storage and lost all my important company files. Boston Massachusetts

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Carbonite advertises, "Computer users should not have to think about backup or choosing which files are important enough to be saved" so I chose them to back up my company files. Everything seemed to work smoothly until I accidently deleted some very important files. When I contacted them, they told me that the big important files should have been handled differently and I was out of luck. Now I have to pay to try to have them found and saved when I was trying to be pro-active and prevent this from happening.

Glenn
Sparta, New Jersey
U.S.A.

This report was posted on Ripoff Report on 05/17/2009 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carbonite-Inc/Boston-Massachusetts-02116/Carbonite-Inc-CARBONITE-I-paid-for-internet-Data-Storage-and-lost-all-my-important-comp-452689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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