- Report: #1060097
Report - Rebuttal - Arbitrate
Complaint Review: Carbonite
Carbonite Poor product and Customer service Internet
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I have had nothing but problems with Carbonite. It would never back up my IPhone and now after a three month period it won't back up my computer or re-download it.
I have a Almost new IMac and it is not a computer problem! I talker to Carbonite's customer service and advanced technical people and they still could not solve my problem and make their product work as advertised an promised. I paid, foolishly, for three years in advance and now they won't give me a refund of any amount!
You know how you just get fed up with a company or product when they just give you the run around? That's how I feel about Carbonite. I do not recommend them, their customer service or their product!
This report was posted on Ripoff Report on 06/18/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carbonite/internet/Carbonite-Poor-product-and-Customer-service-Internet-1060097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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