- Report: #1045560
Report - Rebuttal - Arbitrate
Complaint Review: Carchex
CarchexInternet United States of America
Carchex Save your money for your repairs, because the warranty won't pay, Internet
*Consumer Comment: scam
*REBUTTAL Owner of company: Factual Response to K.L.'s Post
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Carchex is the company that simply markets the policy, they have no control over what EFG or any other administer pays. I tried to take the high road and contact Jason, and to his credit, he will contact you, but the solution was not suitable, it was laugh, so I did get a good laugh out of it, hey, at least they tried to solve it.
I purchased a warranty back in January after a long debate and after 3 months I was advised I had an oil leak on my BMW 750LI, which was caused by a valve cover, valve gasket cover and an alternator mounting bracket gasket.. total for repairs $4,219.51... EFG doesn't cover Valve cover, valve gasket cover or alternator mounting bracket gasket.. all gaskets, but not covered. EFG/Carchex will pay $1,360.08 and I will pay the remainder and they tell me, they will reimburse my deductible of $100.00, really $100.00 out of $2,859.42. I will not fax papers over for the $100.00, if you want to do something with that gesture, donate the funds to the Boston victims, Military, VA homeless shelter or another poverty related charity.
So people, save your money, place it in a high interest account and when you have repairs pull it out. I simply thank God that he has placed me in a position to handle the expenses.'
Do your research and I will say this is not an indictment on Jason. I simply must call a spade a spade.
K.L. A****- I don't feel the need to hide behind an user name.
This report was posted on Ripoff Report on 04/23/2013 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carchex/internet/Carchex-Save-your-money-for-your-repairs-because-the-warranty-wont-pay-Internet-1045560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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