- Report: #972902
Report - Rebuttal - Arbitrate
Complaint Review: Cardinal Boat Movers
Cardinal Boat Movers3698 Baird Road North Vancouver, British Columbia United States of America
Cardinal Boat Movers Completely Unprofessional & Damages Boats North Vancouver, British Columbia
*Consumer Comment: Cardinal Sin
*UPDATE EX-employee responds: Candinal Boat Movers are a Scam
*Consumer Comment: Amateur Boat Movers!
*REBUTTAL Owner of company: Thanks for the laugh!!
*General Comment: Liars
*REBUTTAL Owner of company: Cardinal Boat Movers gives professional, skilled, quality service!
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Hopefully my testimonial here will get the point across.
I had this company move my 2004 Baja Islander 292 from Penticton, BC to Mosquito Creek Marina in North Vancouver, BC. When they arrived with my boat the first thing I had noticed was that it had shifted on the trailer during transport to the point where it was rolled over by at least 15 degrees. This was of course due to improper strapping. The straps that they had use ended up scratching, gouging and marring the gelcoat on the hull. They said they will not cover the cost of repair and refused to use their supposed cargo insurance policy. When I asked to see it, they did not want to show me. Very very shady. Looks like I'm out at least $1200 on that account now.
Additionally, they had not taken off the canvas cover before transport. This got all ripped up along the way as well and now I have to pay an upholstery shop to get it repaired.
All in all they handled this situation very unprofessionally. I realize that things can happen on the road but at least handle it with integrity! Not to mention their equipment looks as old as the hills. I didn't realize this until they had shown up.
I guess everything looks better in photos. Do not deal with these guys. Shop around elsewhere!
This report was posted on Ripoff Report on 11/23/2012 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cardinal-Boat-Movers/North-Vancouver-British-Columbia-V7K-2H2/Cardinal-Boat-Movers-Completely-Unprofessional-Damages-Boats-North-Vancouver-British-C-972902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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