- Report: #606950
Report - Rebuttal - Arbitrate
Complaint Review: Cardmember Services, Chase Bank USA, First USA
Cardmember Services, Chase Bank USA, First USAPO Box 15519 Wilmington, Delaware United States of America
Cardmember Services, Chase Bank USA, First USA Amazon.com/chase credit card Failed to make account auto pay and failed to notify me that account was unpaid Wilmington, Delaware
*General Comment: Additional advice....
*Consumer Suggestion: suggestion
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Again made it auto pay in Feb/2010 (via internet only option) again received a success notice upon completion. Started a new job continued recovery lost track of my life, received no notices from Chase that there was any problem, no e-mail, no phone calls and no mail.
After finishing my teaching job checked acct and found it was 60 days late. Upon calling company was told my acct had been closed and reported to credit reporting my only option was to make payments, nothing else could be done. This after paying it with all the penalties plus being a good customer for 5 years, paying card off multiple times and very seldom carrying a large balance.
This report was posted on Ripoff Report on 05/24/2010 10:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cardmember-Services-Chase-Bank-USA-First-USA/Wilmington-Delaware-19850-5519/Cardmember-Services-Chase-Bank-USA-First-USA-Amazoncomchase-credit-card-Failed-to-make-606950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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