• Report: #839013

Complaint Review: Cardpool.com

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  • Submitted: Tue, February 14, 2012
  • Updated: Wed, February 29, 2012

  • Reported By: D P — ATL Georgia United States of America
Cardpool.com
Internet United States of America

Cardpool.com Cardpool, Blackhawk Network Total scam, stay away! Internet

*UPDATE Employee: Response

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Stay away from this crummy company - Cardpool.com. It was bought out by Blackhawk Network - the worst company in the gift card business. Their corporate number is Phone: 925-226-9990 but it's completely useless, they don't care about customer service issues.

Cardpool itself is a total scam, they don't have a physical office, their calls are routed to disposable cell phones, and they only have 2 employees - Anson Tsai (the owner - cell 415-269-6147) and Jeff (order support - cell 925-337-5811). The whole operation is linked to a PO box but all the action is happening at the owner's condo at 660 King St #223.

They will lie to you, hang up on you and even block your number so you can't call them. Read the reviews online, they've stolen thousands of dollars from customers' gift cards, going so far as blaming the post office, when the post office has provided video footage showing them taking possession of undamaged envelopes. You've been warned! DO NOT LET THEM GET AWAY WITH THIS!!!

This report was posted on Ripoff Report on 02/14/2012 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cardpoolcom/internet/Cardpoolcom-Cardpool-Blackhawk-Network-Total-scam-stay-away-Internet-839013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response

AUTHOR: Blackhawk Network - (USA)

We sincerely apologize for any inconvenience. Please send your card and contact information to pr@blackhawk-net.com so that we may assist you.
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