• Report: #944164

Complaint Review: Cardpool.com

  • Submitted: Thu, September 20, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: Matt — Santa Monica California United States of America
Internet United States of America

Cardpool.com Cardpool Stole $350 in gift cards from me, Internet

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Cardpool is an online company that buys and sells preowned gift cards.   I had $350 in unused Best Buy gift cards that I wanted to sell.   I agreed to sell the cards for $323.40 and was emailed a prepaid shipping label. They offer a choice to receive a higher value for your cards if you take the credit in an Amazon Gift Card.   I chose this option. I followed their instructions and sent them the cards on Aug 11, 2012 (transaction 1392622).  

Cardpool claims they never received the cards.   According to Best Buy the cards were cashed 4 days after I sent them.   I would chalk this up to bad luck and the cards just getting lost in the mail, but upon further research about this company I have found many similar complaints.   I suspect they have an internal theft problem within their company.

I requested that they honor the exchange they had agreed to do.  They were unwilling to do so.  My concern is that they have a history of doing this to customers.

This report was posted on Ripoff Report on 09/20/2012 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cardpoolcom/internet/Cardpoolcom-Cardpool-Stole-350-in-gift-cards-from-me-Internet-944164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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