• Report: #628813

Complaint Review: Care Credit GE Money Bank

  • Submitted: Tue, August 03, 2010
  • Updated: Wed, August 03, 2011

  • Reported By: Ann — malibu California United States of America
Care Credit GE Money Bank
po box 891438 El Paso, Texas United States of America
  • Phone: 866-893-7864
  • Web:
  • Category: Banks

Care Credit GE Money Bank These people are not only rip off artists but they're the meanest, nastiest people I've ever spoken with. They charged me $800 on a $500 bill and said it was because I didn't pay off my card in full t El Paso, Texas

*Consumer Comment: What the... ?!

*Consumer Comment: Not a Ripoff

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Care Credit billed me $800 on a $500 balance due. When I called them they said that because I didn't pay off my card the previous month that they were billing  me interest on the full balance of what I originally charged which was $3000. I had paid the balance down to $500. They said that my no interest time had expired and that there was a notice on my bill. When I went back to look at the bill the print was so small I could barely read it and when I finally made it out it only said that I would be charged interest the following month. That says to me that I would be charged interest on my balance owed...not on the total beginning charge!


No one would help me and after speaking with 3 different people I got a person in their legal dept. on the phone that actually hung up on me. They all said in the nastiest tones that they were within their rights to charge me that kind of interest. When I got a supervisor on the phone I was crying and had a hard time speaking and he told me not to waste his time.


I'm 54 yrs. old and have been in business for 17 years and have never been confronted with anything like this.   


This report was posted on Ripoff Report on 08/03/2010 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Care-Credit-GE-Money-Bank/El-Paso-Texas-79998-1438/Care-Credit-GE-Money-Bank-These-people-are-not-only-rip-off-artists-but-theyre-the-mea-628813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What the... ?!

AUTHOR: BG - (United States of America)

Coast,

You must be employed by Care Credit. This complaint was posted a year ago. Now, a year later, you're still checking for this company? Sending comments to my recent post about Care Credit? Badgering me to detail my complaint with Care Credit? It would appear that your only interest in commenting on these posts is to defend Care Credit and their practices. I can think of few realistic reasons why anyone who isn't personally invested in that company would be trolling this site to do that. If I am right, what you are doing is great evidence of just how shady and menacing Care Credit and its employees are to their customers.

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#2 Consumer Comment

Not a Ripoff

AUTHOR: coast - (USA)

The loan agreement states that interest will be accrued from the date of the loan if the balance is not paid off before the end of the promotional period.
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