- Report: #794041
Report - Rebuttal - Arbitrate
Complaint Review: Care Credit
Care CreditInternet United States of America
Care Credit GE Money, GE Capital Retail Bank, GECRB 1 week late in payoff charged 42% of ORIGINAL Balance Internet
*UPDATE Employee: From CareCredit/GE Capital and would like to help
*REBUTTAL Owner of company: From CareCredit/GE Capital and would like to help
*Consumer Comment: Where did you get your numbers?
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2 years ago my mom went in for eye surgery. We thought these guys were great, my mom is on social security, and could not afford to pay all at once - and with their help, she could have her surgery & take 2 years to pay - we borrowed $3300.
We faithfully made payments over the last 2 years, bringing the balance down to $765.
My mom had a bad fall, and we had to move her to a smaller, single story home - we were busily getting her settled, so we just made our regular payment on-line in October, without really looking at the bill.
When I looked at it, I found that the "promotional rate" had expired 5 days previous. They had applied interest charges of $1387.28 --- that is 42% of the ORIGINAL $3300 - basically tripling the total due.
I contacted them, to do a payoff, asking to negotiate this exteme interest charge, I explained the situation, and they were willing to reduce the interest by 1/2, assuming I paid the total the same day - which I did appreciate - but still seems like rape - more than $100 a day in interest !
I know that I am to blame for not looking at the bill earlier, and I fully expected to pay a late charge, or interest on the remaining principal - but REALLY -
I paid it, so as not to incur any more charges for my mom, but after paying it - I am getting angrier and angrier, and losing sleep over it.... You would think there would be some sort of grace period for a payoff.
SERIOUSLY CONSIDER any other options you may have before borrowing from these guys.
This report was posted on Ripoff Report on 10/31/2011 09:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Care-Credit/internet/Care-Credit-GE-Money-GE-Capital-Retail-Bank-GECRB-1-week-late-in-payoff-charged-42-of-O-794041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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