ED Magedson – Founder
Care.com Automatic renewal without notification with Care.com Internet
I signed up for three months of service, with Care.com. My credit card was automatically charged $70 without prior notification for an additional three months, and Care.com has yet to get back to me after contacting them about this unauthorized charge.
I'm a working mother, and it's hard enough to keep the work/life balance in check. I feel that Care.com is using this to their advantage, by automatically renewing their services in this fashion. I am incredibly upset.
This report was posted on Ripoff Report on 07/15/2013 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carecom/internet/Carecom-Automatic-renewal-without-notification-with-Carecomnbsp-Internet-1067035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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