• Report: #492925

Complaint Review: Career Solutions International

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  • Submitted: Thu, September 10, 2009
  • Updated: Mon, October 26, 2009

  • Reported By: Emm Kay Eff — austin Texas USA
Career Solutions International
Nashville, Tennessee United States of America

Career Solutions International - CSI - Premier Solutions International - PSI They make you subscribe to their products to work, pay for background check, training, sales material, career-fair stalls, etc, conceal truth from candidates & refuse refund when u cancel, won't resp Nashville, Tennessee

*Author of original report: Career Solution International works to solve issue

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In June I was recruited with CSI (now, cleverly changed their name to PSI) for a work-from-home regional sales recruiter role. I had spent $249 for a background check (which the employer usually does - but they said I was going to own my own business, so I had to invest in it!) plus forced into subscribing to their 2 products (PPL &IDT) with their explanation being, in short, 'how can u sell an idea to a candidate when u don't believe in it urself to actually own it' & 'all of us do it'.. Later on, I found that if I needed b'ness cards, leaflets, brochures, CDs, etc.. I had to 'buy' them plus whenever I drove to career fairs to represent & get candidates for them, I had to pitch in with the stall/banner costs which was like $200-300. Worst of all, I was told not to tell the candidates at 1st instance that they would not get a basic salary, but just commissions.. I had to try to evade the question & get them log on to a webinar. I had to conceal the fact that like me, they too would have to pay for the training, background check, sales material, etc.. I thought this was unfair n unethical so I quit in my 1st month itself. When I called customer service they said I wd get a form to fill and post back requesting the membership cancellations, which I did - got my account temporarily on-hold on the phone until they got my fax, email & posted mail of the form. I was told to post back the entire intro-kit/ start-up kit to them by 29th July, noon to get my $249 background check fee refunded (something better than nothing).. this was on 25th, so they gave me just 4days!!! Yet I priority mailed it (Costed me $37) and got a USPS proof-of-delivery signed by the recipient at 9am on 29th July - I was on time!! After that, I didn't hear from them until a month passed and I got an email saying I have to make my will through them which meant my accounts were still active!! So, I called them - they said they never received my fax/letter/ email - and she said in an arrogant manner - just because your fax machine said 'delivered' or the email goes into ur 'sent items' or the post doesn't get returned to u, doesn't mean we got your forms! I MEAN - What the hell is one to do then?????? So I had to do the whole thing again - she sent the form, which I faxed, emailed, posted out again along with proof of my previous trial. I even made copies of my correspondences and sent it with a written complaint to their Customer service & Marketing Manager - no word from them in over 2 weeks now! I email them everyday asking them to revert saying they got my email or they recd my fax or something! I try to call but 1st I am on hold for 8-17 minutes (!!!) then when I get to extn 2 - it just goes busy. When I try another extension they say - try extn 2, even though I can expect to get it busy as theyre 'expanding' or have 'some great offers now' which is why their line is always busy - YEAH RIGHT!!! I contacted my recruiter - guess what - She too had quit! What a SCAM!

I have lost my peace, patience & mind with this company and I am putting my story here so that others can be warned! Do NOT waste your time with them.. note, they can change their name so when you hear PPL (pre-paid legal) or IDT (Identity Theft Solutions), just hang up or walk away!

This report was posted on Ripoff Report on 09/10/2009 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Career-Solutions-International/Nashville-Tennessee-/Career-Solutions-International-CSI-Premier-Solutions-International-PSI-They-make-you-492925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Career Solution International works to solve issue

AUTHOR: Emm Kay Eff - (USA)

I had put my complaint on Career Solutions International here in Sep'09. I worked with them for about a month & quit in June'09 and am waiting for my reference check refund for $249 for the past 4 months. One of their agents emailed me saying they are working on my check & accordingly I am withdrawing my complaint against them to avoid any possible legal headaches. I'm not confirming they did this in response to my article, but either ways, I certainly hope I get the check after all this - Fingers crossed!
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