• Report: #1011619

Complaint Review: Careone credit

  • Submitted: Sat, February 09, 2013
  • Updated: Mon, February 11, 2013

  • Reported By: Casey — cuyahoga falls Ohio United States of America
Careone credit
8930 Stanford Blvd Columbia, Maryland 21045 Internet United States of America

Careone credit I was told they would consolidate my bills and make payment arrangements with creditors. I only got more behind. Internet

*UPDATE Employee: Care One Really Does Care

*Author of original report: Careone credit

*Consumer Comment: All the debt settlement companies work the same way

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I had gotten behind on credit card bills after having surgery. I contacted Careone credit and set up a payment plan. They said they would set up payment plans with creditors, stop or lower interest rates and protect from garnishments. After paying them for almost a year, I was further behind in the credit cards to the point that it was impossible to catch up. I was having my wages garnished, which they had stated they would be able to prevent. All they did to help with the garnishment is write a letter which I was to take to court. It was useless. I stopped my payments with Careone and was "reimbursed" about $50.00. None of my debts had been paid and they only set up an arrangement with one company who did lower rates a small amount. They took their "fees" from each payment, paid very few if any creditors and that was all. They abviously can pay BBB the "fee" to get an A rating, because they didn't earn it. BIG RIPOFF!

This report was posted on Ripoff Report on 02/09/2013 10:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Careone-credit/internet/Careone-credit-I-was-told-they-would-consolidate-my-bills-and-make-payment-arrangements-w-1011619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Care One Really Does Care

AUTHOR: Suzanne - (United States of America)

CareOne Debt Relief Services strives to provide transparency in all aspects of our plans and explanation thereof.
 
I am very sorry to hear that your experience with CareOne has been a negative one.

This forum provides you anonymity so we are unable to identify you as a CareOne Debt Relief Services customer, and so therefore unable to research your specific account information or reach out to you privately to try and resolve your issues
 
Providing superior customer service is a priority for CareOne and we hope that you will give us the opportunity to better explain any fees associated with your plan or how it works so that you can be assured that you are making real progress and paying down your debt more quickly with your CareOne plan in place.
 
Please contact us at 1-800-CARE-123  so that we can resolve any issues and answer any questions you may have regarding your plan.
 
Sincerely,
Suzanne Cramer
Social Media Specialist
CareOne Debt Relief Services
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#2 Author of original report

Careone credit

AUTHOR: lisa - (United States of America)

Then they are all rip-offs. I've been told they are owned by credit card companies/banks. They are no help at all. Seem to be out for themselves, not to help others.
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#3 Consumer Comment

All the debt settlement companies work the same way

AUTHOR: MovingForward - (USA)

These debt settlement companies are terrible. All they do is take your funds and put your funds into their pocket rather than paying the creditor. The way their plan is designed, they tell you that they will renegotiate your payments to each of your creditors so you have a reduced payment.

However, what they don't tell you is that they only have a contract to negotiate with limited number of creditors. In your case, it was one creditor in others it might be two or three, but it is never all of the creditors. As you found out, they can not stop your creditors for suing you and obtaining judgments and then garnishing your wages.

You are better off negotiating with your own creditors because they have the power to change the payments. You have to speak to the hardship department, all the creditors have one, in order to get your payments changed. Don't use a third party to negotiate your deal. The third party ends up with the $$ and you end up in much worse shape with judgments and liens etc. Take your life back.
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