- Report: #1060721
Report - Rebuttal - Arbitrate
Complaint Review: Carfax
Carfax carfax scam complaint accident report Fairfax Virginia
*Consumer Comment: CARFAX Buyback Guarantee
*Consumer Comment: Really?
*Author of original report: Carfax uses deceptive marketing
*Consumer Comment: No ESP
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I bought a used vehicle from NASS Auto in Peoria, AZ that Nick there told me had NO damage and had never been in an accident. He waived the carfax in front of me that showed no accidents. Nick also told me the vehcile was never a rental car. Later I found out it was a rental. The vehicle cost me $23,000. A month later I pull the carfax again because I'm thinking about selling it, because it's having a lot of problems. The new carfax report shows that it was in an accident six months ago! I contacted carfax about their "buyback guarantee" and they email me their fine print showing they can't help if the accident report wasn't filed at the time I bought the vehicle. Their guarantee is WORTHLESS. One of their goons will surely file a rebutal to this RipOff Report saying the exact same thing - that they have no knowledge unless reported. THEN HERE IS SOME ADVICE CARFAX: STOP TRICKING CONSUMERS WITH YOUR GUARANTEE, BECAUSE OBVIOUSLY YOU CANNOT GUARANTEE ANYTHING! I filed a complaint with the AG's office about fraud and deception. Bottom line, Carfax is worthless. I don't know what to say about NASS Auto Sales and Nermin Nick Klokic there (nassauto.com) as I'm currently in the process of contacting Enterprise rental car sales to see if they disclosed this accident info to him or not. If they did, then I'm going to take this up with NASS Auto in court. If they didn't, then I'm just out $15,000 because of carfax!!! THANKS CARFAX FOX! YOU CUNNING, DECEPTIVE FOX!
This report was posted on Ripoff Report on 06/20/2013 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carfax/Fairfax-Virginia/Carfax-carfax-scam-complaint-accident-report-Fairfax-Virginia-1060721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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