- Report: #1097090
Report - Rebuttal - Arbitrate
Complaint Review: Cargo world
Cargo world3840 S crackerneck rd Independence, Missouri USA
Cargo world Misleading furniture sales Independence Missouri
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My wife and I had been looking for new living room furniture. We had been to several stores and came across Cargo World, I spoke with Don on the phone and he told me he had name brand furnishings and fantastic prices. Upon arriving were greeted by Don who was in a wheelchair, (upon subsequent visit discovered he can indeed walk) we were shown several selections, we made a choice, paid 1650 for them and awaited delivery. When is people were moving in what we had purchased they damaged the items. So called don and he agreed to exchange it scored something else, ok all fine and dandy.
So we return to his store and picked out what was told was Natuzzi. Well less than 60 days there are issues with this as well. So after taking the receipt to him (which we did even though he should have it) two weeks elapsed with no response. So I looked for a manufacturer label and could not find one. I called Natuzzi and was told where it should be, nothing. I was further informed by Natuzzi that it was probably not their product!
When I called Don to inquire about the concern he immediately became very rude and started cursing at me using language I won't post here but most were four letter expletives beginning with F, then hung up on me! So my wife called back, as her demeanor is softer than mine, he again started screaming at her with the profane language of a drunken sailor! Then hung up on her as well! After two more attempts to call and speak rationally with him( which was even worse than the first times) it was apparent that when he realized that he had been caught in his scam! He is a liar and the rudest person I have ever encountered in recent years!!!!
This report was posted on Ripoff Report on 11/05/2013 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cargo-world/Independence-Missouri-64055/Cargo-world-Misleading-furniture-sales-Independence-Missouri-1097090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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