• Report: #1035188

Complaint Review: Caribbean Cruise Line Inc

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  • Submitted: Sat, March 16, 2013
  • Updated: Sat, March 16, 2013

  • Reported By: Pam Bondi HELP US ! — Plymouth Massachusetts
Caribbean Cruise Line Inc
Internet United States of America

Caribbean Cruise Line Inc So many can't list- scam runs deep. PROOF that caribean cruise line inc is violating federal laws, Internet

*UPDATE EX-employee responds: Many Shadow Companies

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Verizon Wireless sues South Florida companies, alleging customers getting thousands of illegal robocalls daily

By Jane Musgrave Palm Beach Post Staff Writer- NOVEMBER 13, 2012

Its bad enough getting automated calls from telemarketers on land lines, but when the recorded interruptions turn up on cellphones, its uniquely annoying. Its also illegal. Citing the clear violation of a federal law that is designed to keep cell phones robocall-free, Verizon Wireless has filed a lawsuit in U.S. District Court seeking at least $13.8 million from a handful of South Florida companies.

The lawsuit, which focuses on a Fort Lauderdale cruise line that earned an F rating from the Better Business Bureau, claims the companies have called nearly 6 million of Verizon Wireless 100 million cellphone customers since mid-October. At times, the companies were making nearly 3,000 calls per minute. The wireless communications giant is seeking an injunction to bring an immediate halt to a massive ongoing illegal telemarketing campaign, according to the lawsuit filed Friday in West Palm Beach. Verizon Wireless learned of the calls when its own employees including an attorney picked up their cellphones to hear the sound of a foghorn. It gave way to an automated voice offering them free cruises if they would take a survey. After taking it, assistant general counsel Anne Siotka was told she could claim her prize at the website survey cruise.com. Siotka tried without success.

The survey is part of a coordinated effort to get information from callers that is then shared with other businesses, the suit claims. For instance, after taking the survey and indicating he had diabetes, a Verizon Wireless executive received a telephone call from someone who claimed she was with Diabetes Help Now. He also got a phone call, offering him a free cruise for completing the survey. Like others who have vented on online message boards and to Better Business Bureaus in at least two states, those who were able to register discovered that the cruises arent free.

Those who sign up are required to pay taxes, fees and gratuities, which can run into the hundreds of dollars. In the last several years, Verizon Wireless has filed nearly two dozen lawsuits against companies whom it claims violated the Telephone Consumer Protection Act either by sending unsolicited text messages or making automated calls to customers, said company spokeswoman Debi Lewis. However, she said, the South Florida calls have a disturbing twist. Theyre pretending to do a survey, and in doing so are collecting more information from our customers,Lewis said.

 The companies that are involved in the scheme, according to the lawsuit, are: Caribbean Cruise Line and Plaza Resorts, which share the same Fort Lauderdale office, according to state records. Others named in the suit are: Platinum Marketing Group LLC of Boca Raton, and Plaza Pharmacy LLC, a defunct Coral Springs company. United Public Opinion Group, which once had a Delaware address, and health-related firms, including the website diabeteshelpnow.com and Rapid Medical Alert, are also named. While some of the firms appear to be related, none share corporate officers. Daniel Lambert, a director of Plaza Resorts, declined comment, referring calls to an attorney. The lawyer didnt return either a phone call or an email Monday.

Other companies could not be located or didnt return phone calls. United Public Opinion Group, which is not registered to do business in the state of Florida, was among those who couldnt be located. It racked up complaints with the Better Business Bureau in Delaware in 2011 from people who said they complete surveys with the promise they could win a cruise. They said they were directed to a website but were unable to enter information to get the free vacation. On its website, the company says it specializes in automated surveys.

This report was posted on Ripoff Report on 03/16/2013 04:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Caribbean-Cruise-Line-Inc/internet/Caribbean-Cruise-Line-Inc-So-many-cant-list-scam-runs-deep-PROOF-that-caribean-cruise-l-1035188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Many Shadow Companies

AUTHOR: CaribbeanCruiseLineSCAM - ()

The top two companies are active - YOLO Marketing and East Side Ventures.  Formerly of Plantation and Boca Raton, FL.  The company is now operating at 941 NE 19th Avenue #202, Ft Lauderdale, FL 33301. 

The companies above and below are owned and operated under Jacolyn Shaifer.  The inactive companies were once the above companies and all are selling Caribbean Cruise Lines.  When hired, we are told that we work for Caribbean Cruise Lines and it is in the script we must read, verbatim, to the consumers.

When hired, we are told that every person calling in is calling a wrong number and nobody is expecting to reach a cruise line.  That is why high pressure tactics are used.

The whole operation is run by Jacolyn Shaifer, Phil Howland and the TO (takeover) Liz Schamal.  They treat  the employees like children, demand days and hours and yet you are called an independent contractor.

When hired you are told $9 hourly PLUS commission.  LIE.  You get one or the other.  You NEVER get the correct pay and they change hourly on a whim. 

The Craigslist ad is a LIE, the company scams consumers and employees. 

The TO advised us they "hijack" the calls from big companies such as VERIZON, AMEX and CHASE BANK.

In my opinion, Stay Away.  We were told Buyers are Liars.  We were made to close deals where the consumer had dimentia.  We all quit.  We are all filing suit.  The payroll company is caught in the middle and they were hired to hide the fact that you really work for YOLO Marketing and NOT Caribbean Cruise Lines.

The companies are under Jackie Shaifer, Jackie S Shaifer, Jacolyn Shaifer as the owner.

Take it from me - you will regret doing any business with  them.

To Verizon:  Contact me and we can give you copies of the scripts along with affidavits that we were told the calls were HIJACKED from VERIZON and other companies.

JUMP SHIP because we are about to sink it!!

YOLO Marketing

East Side Ventures

Lifestyles of South Florida, LLC

NSR Marketing, Inc.

Just Travel, Inc.

Plaza Resorts of NMB, Inc.

Totally Travel Assoc., Inc.

 

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