Caribbean Cruise Line 531 Se 5th Court
Pompano Beach, Florida U.S.A.
Caribbean Cruise Line Took money from my credit card after they told me i have up to 18months to decide which package deal i want to go on Pompano Beach Florida
*General Comment: Website to report
*UPDATE EX-employee responds: You didn't listen...
*Consumer Suggestion: Never give your credit card number to a telemarketer
I LOOKED FOR ANY SCAM REPORTS BEFORE I WENT AHEAD WITH THIS CRUISELINE. NOW TODAY I FOUND SOME AFTER I HAVE A COMPLAINT....Basically the cruise line mail out ticket mail to anyone because their promoting there new cruise.I got mines on 5-09-09.I called them back got information about the many promotion packages and was impressed. It was said i have up to 18 months to go to 3 different trips 3 different times. I was giving the impression the reason I HAD TO GIVE MY CREDIT CARD INFORMTION was to be in the system showing i was apart of this promotion package. When i was ready to travel they would already have my information and take the money out . I was told how much money m credit card would be charged for the two people and i said ok. I did not KNOW they would take that amount out right away.
It wasnt till i got my credit card statement on 6-15-09 that i saw they took the full amount already. I was shocked because i hadnt even decided when i was going and who i was bringing.I have upto 18 months to plan this and they took the money out already. now their telling me that i gave them the ok to take the money out that night..why would i or anyone else give the ok way WAY before the trip is decided. I GAVE THE OK THAT I KNEW HOW MUCH MONEY WILL BE TAKEN OFF MY CREDIT CARD FOR TWO PEOPLE WHEN I WAS ALL SET TO TRAVEL. Now the man is telling me their a pre-paid non refundable cruiseline. I would except that if i went ahead and told them when i was going and paper work was set in motion but even with that you have 60 days to tell them if you cant make the trip and need to re-schedule.
I DIDNT EVEN GET TO THE PART WHERE I KNEW WHEN AND WHERE I WAS GOING AND THIS IS WHY IMCOMPLAINING. THEY TRY TO TELL YOU HOW EVERYTHING IS AUDIO TAPE AND THAT I AM AWARE OF.BUT I WASNT GIVING THEM THE OK TO TAKE MONEY OFF MY CARD THAT GIVEN HOUR ...THAT WOULD BE STUPID.THATS LIKE YOU PAYING FOR TWO PEOPLE ..YOUR UNPREPARED NOT EVEN KNOWING WHEN YOUR READY TO TRAVEL ,THEN DECIDING WHO YOU WANT TO TAKE ,THEN MAKE THEM PAY FOR IT .ITS FALSE PROMOTION!!!!!!!!
The man said he cant give the full amount back he'll give back half THE MONEY if its too much ON MY CREDIT CARD FOR NOW and when i was ready to travel just pay the other half.WELL OF COURSE I WOULD PAY NO TRIP IS FREE.BUT WHY ARE YOU TAKING MONEY IF NO TRAVEL DATE IS SET!!
PLEASE HELP PLEASE HELP
Plainfield, New Jersey
Click Here to read other Ripoff Reports on Caribbean Cruise Line
REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals