- Report: #923856
Report - Rebuttal - Arbitrate
Complaint Review: Caribbean Cruise Line
Caribbean Cruise Line301 Broadway Suite 101B Riviera Beach, Florida United States of America
Caribbean Cruise Line Bahama's Celebration? ONE OF THE BEST SCAM'S YET! Riviera Beach, Florida
*Consumer Comment: My word of thought for CCL
*UPDATE Employee: Things to consider before you freak
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2 nights of "gold key" award winning accommodations in sunny Ft. Lauderdale,Fl.
2 night Bahama cruise with all meals, live entertainment and activities.
Fun day in port-swim with the dolphins, take a nature tour or shop duty-free.
Choice of: 2 nights in the Bahamas at the Radisson Our Lucaya Beach and Golf resort or 2 nights of "Gold Key" award winning accommodations in Orlando, FL.
Fun guided tour of a beautiful vacation ownership resort.
7 days transportation by Alamo or Budget Rent-A-Car with unlimited mileage.
Partcipate within 48 hours and you'll also receive your choice of a Getaway Vacation. Be one of the first 500 participents today and get both Getaways!
3 days, 2 nights in exciting Las Vegas, NV
4days and 3 nights in romantic Puerto Vallarta, Mexico
After all was said and done in 1 and a 1/2 hours, I was stupid enough to believe them, I got 8 nights and nine days all for 468$ which included the 118$ port fees. It was 970$ when we started.
I then was told I would get 2 for 1 airfare. The second person would be 468$ for the cruise/land package, the 3rd and 4th person 129$. 50$ in slot play. 100$ gas voucher and of course, "a free car". I thought I died and went to heaven. Even mentioning to Daniel and Andrew that "this sounds like a scam". I was told I had to book right then and had 18 months to use my "package".
Of course I argued this whole point and said told them I couldn't afford it, because I had recently almost died, went into a Coma and had a TBI.(Brain Inj.) Lost my job of 32 years because I couldn't focas or comprehend things to quickly. Then Daniel said "well what I'll do for you is span out the payments for 6 months. 1 payment of 77.83$ a month. I was overwhelmed with his kindness. Duh...
I was never told about the fact that I would have to pay Hotel Taxes which can be upwards of 20$ a night. Car taxs which who knows how much that would be. In fact it states on my boarding pass, economy car for 7 days, unlimited mileage and is available at a tremendous savings. I was given a choice of either Mexico or Vegas. Did not include both.
They gave me a resv.# and password and web address to my itinerary. Peter.isonvacation.com
No such address of course. No itinerary, however they did send me a "welcome aboard email" and stated that my itinerary would be available in 48 hrs. Not. I have noticed there are over 1200 complaints to the BBB with pretty much the same story. I am waiting to call them tomorrow to ask for a refund and get the ol' scam talk but am prepared to go to battle with them. Incidentally, I called my credit card company and they said the 468$ was taken out the day I talked to them, not the 6 months I was told I would have.
These people need to be stopped. I may be a little "brain-dead", no pun intended, because of my TBI. But I feel they took advantage of my situation, even asking what happened, how, how long the coma, etc. What pathetic Human Beings. All I wanted was a cheap vacation after 5 years of h**l with recovering from the head injury. I thought maybe there was hope out there, that there are really some good kind people. Boy did I get a kick in the face. Maybe I just wanted a vacation to bad, that's why I fell for their "kindness". Lets stop them ASAP!!
This report was posted on Ripoff Report on 08/07/2012 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Caribbean-Cruise-Line/Riviera-Beach-Florida-33404/Caribbean-Cruise-Line-Bahamas-Celebration-ONE-OF-THE-BEST-SCAMS-YET-Riviera-Beach-Flo-923856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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