- Report: #963231
Report - Rebuttal - Arbitrate
Complaint Review: Caribbean Cruise Lines
Caribbean Cruise Lines531 SE 5th Court Pompano Internet United States of America
Caribbean Cruise Lines RIP OFF, STOLE $785, Internet
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they transferred me to a guy who proceeded to tell me that I signed away my right to get a refund after listening to their worker read me a recording earlier. He then proceeded to YELL at me, saying he "doesn't care if you want your money back" and "you're not getting it back", then hung up on me! Luckily American Express says they will deal w/ the company and get me my $785 back, but please be warned, this company is a complete scam. Any company who has their employees literally yell at a customer and hang up on them after refusing a refund is obviously fraudulent and does not care about customer service in the least bit. I hope they are shut down ASAP.
This report was posted on Ripoff Report on 11/01/2012 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Caribbean-Cruise-Lines/internet/Caribbean-Cruise-Lines-RIP-OFF-STOLE-785-Internet-963231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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