• Report: #882544

Complaint Review: Caring Transitions, TruBlu House Care

  • Submitted: Mon, May 14, 2012
  • Updated: Tue, November 13, 2012

  • Reported By: Can''t believe we fell for this — Houston Texas United States of America
Caring Transitions, TruBlu House Care
10700 Montgomery Road,Cincinnati Ohio 45242 Internet United States of America

Caring Transitions, TruBlu House Care John F Buckles, Heather Grifo So you think you can Hide Internet

*Consumer Comment: Thoughts from a Caring Transitions Franchisee

*UPDATE Employee: Follow up to May 18 rebuttal

*UPDATE Employee: Rebuttal to May 14 post

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http://www.jailbase.com/en/arrested/oh-bcso/2012-04-07/john-fridrich-buckles-255465

So my husband loses all his money to this Caring Transitions franchise and they move the President, John F. Buckles from that franchise to another called TruBlu House Care. All under  Strategic Franchising.

I guess his mugshot wasnt enough to warrant getting fired so they move him to another brand. The sales guy did tell me they fired Heather Grifo his girlfriend, Operations Director, but "really" ....

http://www.jailbase.com/en/arrested/oh-bcso/2012-04-07/heather-lin-grifo-255467

If this helps anyone stay away from these two brands, then my work is done.


This report was posted on Ripoff Report on 05/14/2012 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Caring-Transitions-TruBlu-House-Care/internet/Caring-Transitions-TruBlu-House-Care-John-F-Buckles-Heather-Grifo-So-you-think-you-can-H-882544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Thoughts from a Caring Transitions Franchisee

AUTHOR: Caring Transitions Franchisee - (United States of America)

I purchased my franchise a couple of years ago and have found Caring Transitions to be one of the best investments I ever made. The people there provided all of the tools and support that I needed to run a successful business. They were always available and continued to build more avenues of support for me and other franchisees. 

When I started, I was scared and it was hard work at first. There were times that I worried that I had mad the wrong decision, but the people there continued to help me and worked to drive business to my business. 

Today, I have over 20 employees that pretty much run my business for me. I work about 10 hours a week in an oversight position. I have taken a vacation every year since owning my business and have gone to places I never imagined I would have the opportunity to go to. I have bought 4 new cars since owning my business. Above all of this, I have been able to help more families than I can count. I helped people to overcome a very difficult time in their lives and have made great friends doing so. 
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#2 UPDATE Employee

Follow up to May 18 rebuttal

AUTHOR: Barry Nelson, Executive Vice President - (USA)

Following up my post of May 18, ALL charges against Mr. Buckles and Ms. Grifo were dismissed by the court.  This just underscores the unfairness of the original poster publishing allegations about their personal lives on the Internet without thoroughly checking into the facts first.  In the United States, you are innocent until proven guilty, except, apparently, on the Internet, where you can anonymously smear anyone's reputation.
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#3 UPDATE Employee

Rebuttal to May 14 post

AUTHOR: Barry Nelson, Executive Vice President - (USA)

This is in response to the May 14 anonymous post above.  The two individuals mentioned in that post are no longer associated with the company.  Mr. Buckles had been replaced as president of the company months before the incident occurred, and shortly thereafter Ms. Grifo also left the company.

Our company is a reputable business with over 150 locations.  The incident for which Mr. Buckles and Ms. Grifo were arrested did not involve any act of dishonesty, and was completely unrelated to the companys business.  In fact it had absolutely nothing to do with the company at all.  It was unfair to both of them and their families to promote the incident on the Internet.

The publication of their arrests through this site was unfortunate, because there was nothing sinister about the incident, in spite of how the poster tried to characterize it.  He should have taken the trouble to ascertain the underlying facts before trying to smear it across the Internet.  The two were kayaking, Ms. Grifo fell into the water and nearly drowned, and Mr. Buckles tried to save her.  When paramedics responded to a 911 call, Mr. Buckles disagreed with the way they were attending to Ms. Grifo, who was unconscious and suffering from hypothermia, and in the stress of the moment he tried to intervene.  It was an unfortunate incident, especially since Mr. Buckles was merely acting in what he thought was Ms. Grifos best interest, and one which could have happened to anyone.  Neither of them have been convicted in connection with the incident, and in fact several of the charges have already been dropped.

If anyone has any questions or concerns, please feel free to call me directly at (513) 587-4995.

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