- Report: #1062467
Report - Rebuttal - Arbitrate
Complaint Review: Carmax Auto Finance
Carmax Auto FinanceCarMax Auto Finance P.O. Box 3174 Milwaukee, Wisconsin USA
Carmax Auto Finance Repossed my car when I was only 17 days late. Milwaukee Wisconsin
*Consumer Comment: No Rebuttal!
*Author of original report: Bet you live with mom and dad and never paid a bill.
*Consumer Comment: Oh, So Now Its a Junk Car...Right?
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My husband's auto loan got behind with Carmax, because of cut beacks at work. We had gotten our payment caught up, because I just recently got a job. We always contacted them and we had been paying on this car for over 5 yrs. We had a 6 year at 11%. The original loan was for $17,000 and we had paid it down to $2900. They decided to reposses when we approached 17 days past the due date after getting caught up. We did not know we were even 17 days past due, because they told us our next payment was due in July, but it was June. This was absolutely ridiculous and uncalled for. Now we have to pay tow fees and make the past due and future payment. Carmax is awful. I obviously had no intention of not paying them the money owed and they are costing me a day of work and fees I cannot afford to pay right now. They also sold me a piece of junk. The Explorer I bought was a bad year with transmission problem along with the back gate cracking. Also started to rust and has cost me thousands of dollars to fix. I WILL NEVER BUY FROM CARMAX AGAIN. I will support my local dealership.
This report was posted on Ripoff Report on 06/27/2013 06:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carmax-Auto-Finance/Milwaukee-Wisconsin-53201/Carmax-Auto-Finance-Repossed-my-car-when-I-was-only-17-days-late-Milwaukee-Wisconsin-1062467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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