- Report: #368902
Report - Rebuttal - Arbitrate
Complaint Review: Carnival Cruise Corporation Attention: Micky Arison
Carnival Cruise Corporation Attention: Micky Arison3655 NW 87th Avenue Miami, Florida U.S.A.
Carnival Cruise Corporation Attention: Micky Arison inhumane treatment, humiliation, neglect, cruel and unusual treatment, american outrage Miami Florida
*General Comment: Stupid, Stupid, Stupid
*General Comment: carnival was in the right
*REBUTTAL Individual responds: Micky Arison-carnival cruise line
*Consumer Comment: What Has Ever Happened To Personal Responsibility?
*Consumer Suggestion: Keith
*Consumer Comment: Where has ever happened to good customer service.
*Consumer Suggestion: Must have Looked Pretty Funny
*Consumer Comment: One more thing ...
*Consumer Comment: Everyone else returned to the ship on time ... why didn't you?
*Consumer Suggestion: Port Fees
*Consumer Comment: Their Fault?
*Consumer Comment: It doesn't appear to be their fault
*Consumer Comment: How was the excursion booked?
*Consumer Comment: Who's Fault Is It?
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When we reached the dock where the ship was we noticed the ropes were pulled from the dock and the ship was idling at the dock. We started screaming and yelling and waving our arms to ship personnel (they were in white uniforms) that we needed to get on the ship. They refused to let us board. We were so close we could have thrown a stone and hit the ship -- it was still was exactly in the same place -- all they had to do was lower an entrance ramp.
The ship's staff saw us/heard us/ignored us/laughed at us.We had nothing-except the bathing suits on our backs. My anti-seizure meds, my med id necklace/other meds/money/credit card/jewelry/computer/phone etc. were on the ship. We were very traumatized. We had to book hotels 1/nassau & 1/st thomas before we could meet back up with the ship. We also had to book flights from nassau to miami then from miami to st thomas. We had to call home for financial help (almost $3000) because we had nothing-we traveled and stayed in our bathing suits for 3 days-no toothbrush/no hairbrush/nothing. Luckily my son had some pocket money&we were able to eat once in mcdonalds/nassau.
I suffered mini seizures during the nights&my son was plagued with nightmares. The anguish of what carnival did to me brought me to my knees on the concrete dock. We were recognized by carnival guests when we reboarded in st thomas who said they were horrified at what was done to us they saw us scream, wave, beg.The ship was so close we could throw a stone&hit it but they didn't let us on.
What they did to us shouldn't happen to animal. Our vacation was ruined even though we had to continue on the cruise - it was impossible to enjoy the rest of the cruise, we were still shell-shocked. It would have been nice to just have gone home, but we were in a financial bind already.
albany, New York
This report was posted on Ripoff Report on 09/02/2008 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carnival-Cruise-Corporation-Attention-Micky-Arison/Miami-Florida-33178/Carnival-Cruise-Corporation-Attention-Micky-Arison-inhumane-treatment-humiliation-negl-368902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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