• Report: #1040457

Complaint Review: Carnival Cruise Lines

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  • Submitted: Wed, April 03, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: flacko13 — Kissimmee Florida
Carnival Cruise Lines
Internet United States of America

Carnival Cruise Lines Will Not Refund Customers Money Although they Have Experienced Many Malfunctions with Ships , Internet

*Consumer Comment: They also have hidden Fees

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I need your support in signing the petition below to help me get a full refund from Carnival. As you have seen the recent news within the last month Carnival Cruise Lines has had major mechanical issues with 4 of their ships. I had made a deposit to go on a cruise with Carnival but since finding out about all of their mechanical problems with the actual ship that I am scheduled to travel in me and my family do not feel safe taking their ships. Please help us by signing this petition to have carnival change their refund policy and allow me and my family to receive our hard earned money back. They want to charge us $200  fee plus keep the remainder of the deposit for a future cruise. I think this is unreasonable since they cannot send a safe ship with no issues into the sea I have traveled on Carnival before but now I feel they have been negligent with the inspections of their ships and they should not be forcing me to go on their ships if I do not feel my family is safe..

Kind Regards,

https://www.change.org/petitions/carnival-cruise-lines-revise-their-refund-policies#


This report was posted on Ripoff Report on 04/03/2013 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carnival-Cruise-Lines/internet/Carnival-Cruise-Lines-Will-Not-Refund-Customers-Money-Although-they-Have-Experienced-Many-1040457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

They also have hidden Fees

AUTHOR: Peter - ()

Watch out they also have hidden fees and automatically charge you about $70 per person gratuity fee. On top of that the onboard photo should you choose to take them are a rip off and way too expensive. Internet connection is also very slow and pricing a major ripoff. Half the time it was not even working.
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