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Report: #222393

Complaint Review: Carnival - Miami Florida

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  • Reported By: Miami Florida
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  • Carnival www.carnival.com Miami, Florida U.S.A.

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Contrary to many of the reviews that I have read prior to sailing on the Miracle, I have to say that this was a very disappointing vacation for my wife and I. This is the 4th cruise I have taken. Had it been the first, I never would have gone again.

This ship caters to smokers. The aft deck, which contains one of three pools is a smoking area. You would think that a 20 knot wind would blow the smoke over the side and not affect the guests?.wrong! Not only were the puffers out there every day, but the crew came out there for their cigarette breaks as well. These people were smoking while standing in the swimming pool, smoking at the bar, smoking at most of the tables, leaning over the balcony, flicking their ashes over the side despite the very stern warning we all received about the danger of fire at sea. We couldn't stand it, so we went to the Lido deck where the other two pools are located. Smokers weren't allowed there, but the live band that was selected for the poolside entertainment was terrible. They could not sing, so they apparently made up for their lack of vocalization by cranking up the volume to 100dB. We tried to go to the other pool on the Lido to get away from that cacophony, only to find that that the music was piped through to the other side using several large speakers? so there was no escape.

That evening, after a so-so dinner in the Bacchus dining room, we tried to find a quiet place to listen to some decent music. The cigar/smoking area on deck three, which featured guitar, bass, and drums was obviously out, so we pushed on to the piano bar. Once again, full of smoke. Of course, in order to get there we had to go through the casino which was once again, full of smokers. So we decided to try the atrium bar, where three very talented musicians (piano, flute, and violin) were performing. These young ladies were easily the most talented musicians on the ship, but their beautiful classical music was repeatedly interrupted by the idiot bartender who fired up the blender every two minutes. I guess that was to be expected, since the trio was positioned on top of the bar area and were forced to compete with typical bar noise.

Day one was really a long day, so we decided at last to just go back to our cabin and sit out on the balcony and enjoy the evening. Once again, guess what? Our neighbors to the right and left of us were smokers, and they were out there non-stop during the entire cruise. They were also a bunch of drunks, who spent every evening screaming at each other and keeping us awake until two, or sometimes three o'clock in the morning. We put up with this nonsense for seven days.

I have never been imprisoned with so many grossly overweight, annoying, unhealthy people in my life. We didn't see this behavior on Holland America (although I understand Carnival owns them). It rained in every port of call we visited, to the extent that every shore excursion that we purchased was cancelled, so our visits to Grand Cayman, Belize City, and Costa Maya were limited to the tacky tourist trap concessions within walking distance of the ship. We could have booked a tour with another operator that was not sanctioned by Carnival, but we were told that if something happened and we returned late, the ship would sail without us. The only halfway enjoyable experience we had was at the new Margaritaville bar and restaurant in Cozumel. Other than that, the shore excursions were a complete bust.

I know, I know, I can't blame Carnival for the weather. It's just one of those things.

The food in the Bacchus dining room was average, the service was average, the atmosphere was abominable unless you happen to like purple. We were surprised at all of the empty tables at the 8:30 seating, despite the notice at the purser's desk that stated that this was a full ship. We surmised that a significant number of passengers had eaten themselves into oblivion in the Lido dining hall and were unable to negotiate their way to an elevator.

No fun for us, or for anyone who has the expectation of a healthy environment.

Do yourselves a favor. Spend the extra money and book a suite on Seabourn or Windstar. Most of the riff raff that we were forced to contend with on this cruise can't afford the ticket.

Michael-Brown
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 11/27/2006 10:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carnival/miami-florida/carnival-miracle-rip-off-cigarette-smoke-and-rif-raf-idiots-and-heffers-oh-my-miami-fl-222393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#7 Consumer Comment

Just to clear a couple things up

AUTHOR: Michael - (U.S.A.)

POSTED: Wednesday, March 12, 2008

I am an avid cruiser, so I'd like to voice a couple of things. First of all, Carnival absolutely does offer non smoking rooms. In fact, they are going to a fleet wide policy of not smoking in rooms all together. Carnival Paradise even went as far one time to be completely smoke free.

The problem is Carnival themselves. They have long been known as the party boats. They are building nicer ships now, but they still can't shake their own bad reputation. And it will remain that way as long as they are the cheapest mainstream line out there.

Sure, I've seen riff raff on all cruise lines. But Carnival seems to be the most consistent.

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#6 Consumer Suggestion

Alternative?

AUTHOR: Sickened - (Canada)

POSTED: Tuesday, February 12, 2008

If you don't like fat people, you may be better off to lock yourself in the house and forego your next cruise all together. They are everywhere. If you don't like that suggestion, book a small, luxury cruise where there, at the very least, will be less fat people.

If you want first class service and amenities, you have to be willing to pay first class prices. There are a few ultra luxurious, very small cruise lines that operate in Europe. And you're right, the rif raf won't be able to afford it, unless you run into someone like Paris Hilton!

I had no idea that Carnival didn't offer smoke free rooms. That astounds me. And to think my personal vacation planner booked us in an aft exended balcony because those are the most sought after balconies on the ship. I'm glad I read this report, just for that information!

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#5 Consumer Suggestion

My experience with Carnival Cruise

AUTHOR: Chuck - (U.S.A.)

POSTED: Friday, June 08, 2007

Hello

I see negative comments about Carnival on this site and I frankly do not understand. I just finished my second Carnival Cruise with my wife and son and we had a wonderful time. Our first was out of Galveston on the Ecstacy cruising the western Carribean. Our second was out of Orlando on the Sensation cruising the Bahamas. In both cases we paid for the balcony rooms on the Veranda deck. Let me break down my experience:

Service: Very good. EVERY single Cruise employee we interacted with was very pleasant and helpful. Now some have poor english which can impact the conversation if it is a complext subject, but all worked hard to help make our time terrifice. Also if you book the balcony suites you get VIP boarding which is VERY fast and well worth the money.

Food: I live in the Dallas area and have eaten at Trulucks, Chamberlains Fish Market, Ruth Chris Steak House, and other high end resteraunts. The evening formal dinner rivals those for services and is just a notch below on food quality. The 24 hour a day buffet is more on par with a red lobster or some similar chain resteraunt.

Entertainment: There was more to do than we could get to. Golf clinics, spa, casino, shows, comedians, dancing, art auctions, bingo, shore excursions.

Cost: Yes people drinks are expensive...just like they are in any bar or resteraunt in town. Yes things like spa's and casino's cost money. To be blunt if you can only barely afford the ships ticket you will probably have a bad time.

I loved the Carnival cruise, will do it again. In fact I moved over to the sea miles credit card just so I could earn a free cruise!

And no I am NOT an employee or ex employee nor in any way associated with this or any other cruise line. Just a guy whose family enjoyes these cruises very much!

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#4 Consumer Comment

I disagree

AUTHOR: Michele - (U.S.A.)

POSTED: Saturday, April 21, 2007

I am sorry you had such an unpleasant experience on this ship. I don't know what week you went, but I guess every smoker out there went with you. My family and I just recently got back from a cruise on this same ship and did not experience this problem at all. Neither my husband nor I smoke and can't stand to be around it. The band wasn't the best in the world, but you have to remember, it's a band on a cruise ship. I didn't see anything wrong with the dining room either. Each ship has a different theme. The weather wasn't the best on our trip either, so we had to cancel a couple of excursions and book another one instead, but you have to make the best of it. And as far as complaining about fat people everywhere, maybe you need to go to a health resort or something. People eat on a cruise ship. That's what they do. Different stokes for different folks. We had a great time on this ship. In fact it was mine and my husband's second time on the Miracle. Maybe the "Fun Ships" just aren't for you.

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#3 Consumer Comment

Perhaps your expectations were a bit unreasonable

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Saturday, April 21, 2007

Your first clue to the smoking situation should have been that Carnival does not offer any non-smoking staterooms. Surely if cigarette smoking bothers you so, you would have inquired at the time of booking about obtaining a non-smoking room, and would have been denied. This right here should have been reason enough to not go ahead with the booking.

Anyway, what are the key money-making opportunities for any cruiseline? Gambling and alcohol. What do drinkers and gamblers also do? Smoke. That's the reality of it.

Since you obviously have a great distaste for cigarette smoke, may I suggest that -

1- You avoid venues where gambling and drinking are the main attractions.

2- You avoid lodging situations in which it is impossible to book a non-smoking room.

3- You consider healthier alternative vacations that are more suitable for your lifestyle so you will not have to deal with the "heffers" and "rif raf" that Carnival cruises cater to.

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#2 Consumer Suggestion

Mathematical Equation for getting the Cruise that you want.

AUTHOR: Chris - (Canada)

POSTED: Friday, April 20, 2007

The BEST place to go for recommendations and consideration before booking a cruise is your local cruise travel experts. If you want to gamble and book it yourself to save some money remember that when you gamble you occasionally lose.

At the end of the day, when it comes to cruising, you get what you pay for. Period! Here is a good test;

Calculate the total cost of your cruise.
Divide it by the number of days that you will be on the Cruise Ship.
That is your perdium (daily monies allocated to you living on the Ship).
Then REALISTICALLY take a look at what you would get for the equivalent on land.

A bed, three meals, staff to assist you 24 hours a day, entertainment and transportation (let's not even get into the exotic ports of call.)

You can have:

The Hilton + Mr. Chow's + Private Assistant + Celine Dion + a Town Car.

Or

Motel Six + Cracker Barrel + 411 Operator + Local Improv Troupe + Smartcar.

There are cruise lines out there that cater to every style of cruising.

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#1 Consumer Comment

Unfortunatly

AUTHOR: Nicole - (U.S.A.)

POSTED: Saturday, December 30, 2006

You are correct. All that seems to happen on cruise ships is eat, eat, eat, drink, drink, eat, drink, drink, drink eat, sleep. Next day: same. It is rather disgusting. You would think Carnival would be more careful after the demise of the Princess ship due to a smoker. Let me tell you, on my ship, ANYONE caught flicking ashes, cigs, or anything on or off the ship is immediatly (at the current or next port of call) kicked off the ship. I have seen it happen many times? Why? Because that cig could catch the entire ship on fire. Don't buy it? Do a search for Princess Lines ship fire. You'll get it.

I'm sorry you did not enjoy yourself. You might prefer a smaller ship next time. More and more there are 80-100 passenger cruise ships that cater to a healthier clientele popping up all around the country. Look into it!

I hope you enjoy your New Year


P.S. And people wonder why this country has a weight problem!?

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