• Report: #1037806

Complaint Review: Carolina Carports

  • Submitted: Mon, March 25, 2013
  • Updated: Tue, March 26, 2013

  • Reported By: Joseph — Woodstock Virginia
Carolina Carports
Internet United States of America

Carolina Carports Elephant Structures Took deposit failed to deliver and install carport Internet

*Author of original report: Elephant Structures Trying to resolve complaint

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I found the website Elephant Structures.com on line and went through the process of placing an order for a carport with them. Delivery and installation is included in the price of fabrication of the metal structure. I had my debit card charged for 10% of the cost of the sructure.

I had to pay for a zoning permit and a building permit to have the structure installed.

Carolina Carports scheduled delivery and installation for the 22nd of March, 2013 before noon.

A  pickup truck towing a trailer that was 15 feet long or more arrived at about 8am. The driver was unable to back the trailer up into my driveway. A member of the installation crew told me that they would return the following week with a smaller trailer.  He also told me that they had several orders on the trailer, not just mine. They left.

I called Carolina Carports and told them what had happened. I was told they would see if they had someone with a smaller trailer.

Today, March 25th, 2013, I was told by the scheduling person for Virginia deliveries that they would not be able to deliver and install my carport.




This report was posted on Ripoff Report on 03/25/2013 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carolina-Carports/internet/Carolina-Carports-Elephant-Structures-Took-deposit-failed-to-deliver-and-install-carport-I-1037806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Elephant Structures Trying to resolve complaint

AUTHOR: Joseph - ()

March 26th, 2013

I received a call from a representative of Elephant Stuctures who is trying very hard to get my carport delivered eventhough Carolina Carports can not.
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