• Report: #1036316

Complaint Review: Carpartkings.com

  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Larry — Hampshire Illinois
Carpartkings.com
106-16 Jamaica Ave, Richmond Hill, NY 11418 Internet United States of America

Carpartkings.com NDAP, LLC They make you pay return shipping even if it's their mistake Internet

*REBUTTAL Owner of company: Ordered from eBay

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I bought a part from them & it didn't fit.

When I went to send it back, they promised me I'd be reimbursed for the return shipping.

They lied, I had to pay for their mistake. Beware of these crooks.

This report was posted on Ripoff Report on 03/20/2013 06:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carpartkingscom/internet/Carpartkingscom-NDAP-LLC-They-make-you-pay-return-shipping-even-if-its-their-mistake-In-1036316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Ordered from eBay

AUTHOR: CarPartKings - ()

Customer ordered these parts on eBay (not directly through our website).  When products are purchased on eBay, customers use eBays fitment system to match parts up with their vehicles. eBay is responsible for this data and they purchase it from 3rd party companies.  When an item is purchased incorrectly, customer must follow eBay protocol and file an eBay Return Request.  We approve this request, an RMA is issued and customer ships products back to us for a refund. eBay is responsible for the return shipping fee's in this case as eBay is the one who sold the incorrect fitment information to the customer.  
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