On Saturday Feb 21, 2009 at 10:03am, a debit authorization from CARALLUMMA EXTREME (phone 800-518-9164) of $ 34.84 appeared in my Citibank Checking/Debit account. I called Citibank at 800-647-5344 and a Ray from Citibank Texas was able to get ahold of a Will Jackson, an agent of Carallumma Extreme by calling 800-518-9164. Mr. Jackson informed me that the charge was for a Loss Weight product that I supposedly agreed to buy which is not true.
Before today, on Feb 5th, my Citibank debit card got hit by the same company calling itself as Adipose RX. One charge was for $34.84 and the other was for Foreign Fee charge of $1.05.
Mr. Will Jackson admitted to me (and to the Citibank agent Ray who was also online listening in to our conversation) that Carallumma Extreme also goes by the name of Adipose RX and that I was charged $1.05 foreign fee because this weight loss product is shipped from another country!
Mr. Jackson promised to credit back to my Citibank account the charge made today but could not do the one on Feb 5th with a foreign fee additional charge. Reason: two days ago, I reported these two unauthorized charges to Citibank who is now undergoing an investigation. Citibank is mailing me documents to sign regarding these two fraudulent charges that I'm to fax back to their offices.
Today I told Mr. Jackson and Citibank agent Ray that when I googled Adipose RX the other day before reporting it to CItibank, I saw several complaints from people reporting the same fraudulent charges. I understand from Ray that Citibank is not the only institution being hit by these unauthorized charges from this weight loss company using many names such as Adipose RX and Carrallumma Extreme.
Citibank agent Ray advised me the best protection is to check our online banking activities as often as possible and immediately report any suspicious charges.
Reported by an Online fraudulent charges Victim ~ many times over
San Francisco, California