- Report: #229124
Report - Rebuttal - Arbitrate
Complaint Review: Carrentals.com
Carrentals.comcarrentals.com , New York U.S.A.
CarRentals.com Deceptive practices for car rentals Internet
*Consumer Comment: carrentals.com Really concerned ? or Cartel Member ?
*Consumer Comment: Standard Business Practices, Common Knowledge for Savvy Travelers
*UPDATE Employee: CarRentals.com RE: Rebuttal and offer of a refund
*Consumer Comment: Thank you for posting to rip-off report!
*Consumer Comment: Recent customer of Carrentals.com, very satisfied.
*Author of original report: Still deceptive
*Consumer Comment: According to this, they are like a broker
*Consumer Comment: Please report them!!!
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This is addition to the $203 I had already paid, but not given credit for. I went ahead and rented with them (I shouldn't have, I felt it was a ripoff) When I returned the car and asked for a refund of the $203, they said they would do it. When I got home, checked my account a few days later, they had charged another $250, and then refunded it. What a scam!
I later complained to CarRentals.com and find out in the small print that they are only selling the collision insurance, that they are not acting as an agent for the car rental company at all. I called my bank and had the charges reversed.
This report was posted on Ripoff Report on 01/06/2007 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carrentalscom/New-York/CarRentalscom-Deceptive-practices-for-car-rentals-Internet-229124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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