- Report: #1009752
Report - Rebuttal - Arbitrate
Complaint Review: Cars Protection Plus
Cars Protection Plus4431 Penn Hwy, Suite 1 Murrysville, Pennsylvania United States of America
Cars Protection Plus Didn't honor contract Murrysville, Pennsylvania
*General Comment: YEP
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When I took my car to mercedes benz of Plano, Texas they diagnosed the problem as the right intake camshaft magnet/solenoid. When my service manager called to see if this was covered they denied the claim stating that they didn't cover any "solenoid" camshaft problems.
This was only a $190.40 claim. I spoke to the adjuster and he indicated they didn't cover that particular problem. I asked why the contract indicates this part is covered and he said not the "solenoid."
I took my car back to mercedes and they diagnosed the problem as the crankshaft sensor and the camshaft solenoids. The the cost was over $700 for parts and labor. They covered $123 of this bill and took out my $100 deductible so they paid $23.
This report was posted on Ripoff Report on 02/06/2013 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cars-Protection-Plus/Murrysville-Pennsylvania-15668/Cars-Protection-Plus-Didnt-honor-contract-Murrysville-Pennsylvania-1009752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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