• Report: #1009752

Complaint Review: Cars Protection Plus

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  • Submitted: Wed, February 06, 2013
  • Updated: Wed, February 06, 2013

  • Reported By: Mary Kathryn Stephens — Dallas Texas United States of America
Cars Protection Plus
4431 Penn Hwy, Suite 1 Murrysville, Pennsylvania United States of America

Cars Protection Plus Didn't honor contract Murrysville, Pennsylvania

*General Comment: YEP

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The protection plan indicates that the camshaft and crank shaft components are covered under the Engine/Fuel System in the contract.



9/2012



When I took my car to mercedes benz of Plano, Texas they diagnosed the problem as the right intake camshaft magnet/solenoid.  When my service manager called to see if this was covered they denied the claim stating that they didn't cover any "solenoid" camshaft problems. 



This was only a $190.40 claim. I spoke to the adjuster and he indicated they didn't cover that particular problem.  I asked why the contract indicates this part is covered and he said not the "solenoid." 



1/2013



I took my car back to mercedes and they diagnosed the problem as the crankshaft sensor and the camshaft solenoids. The the cost was over $700 for parts and labor.  They covered $123 of this bill and took out my $100 deductible so they paid $23.  



Mary Kathryn

Dallas, Texas 






This report was posted on Ripoff Report on 02/06/2013 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cars-Protection-Plus/Murrysville-Pennsylvania-15668/Cars-Protection-Plus-Didnt-honor-contract-Murrysville-Pennsylvania-1009752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

YEP

AUTHOR: Bubba Lee - (Canada)

It does not matter what extended warranty company you are with

THIS WOULD HAPPEN ON THESE CLAIMS.

RippOff  YES

Unusual or just this Company   NO

Electrical components such as Solenoids are excluded from the coverage as in the contract.
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