I was ripped Off! Chris Wuerz and Carwash-Detail damaged my Hummer
On Monday, Aug, 1st. Mid-afternoon. I stop in with my 2006 Hummer H3 for a car wash.at 5201 s.e. hwy 441 in Belleview, Fl. After paying for my wash, When my car was finished, I notice my driver's side mirror was completely gone. I notified the service desk and the attendant located my mirror in the car washing bay. The service attendant began to file a incident report and had me sign it along with her signature. She began to explain their incident policy was to send me to their, Mechanic/body shop that handles the car wash incidents. She received a phone call from the owner of the business and he told her " This lady will not be covered, we will not fix her mirror and it was already damaged before she got there." I explain that was impossible and wanted a copy of the detailed report of the incident for my insurance. [continued below]....
..... She refused and said she would lose her job if she gave me a copy. It was just best for me to leave now. I explained I am not satisfied with her companies machine causing Severe damage to my SUV. I requested a copy the second time. The third time I reached over and the clipboard was laying flat on the counter. I secured the copy, walked outside and called 911. The police arrived to help me make a accident report. I began to explain the problem, when the young girl came out screaming and raising her voice. She claimed I was cursing, swinging, violent and she also claimed she had proof of this on surveillance camera. The Officer Larry Thompson walk inside watch the video. He came back outside and explain to me " On the video camera your Hummer had no damage before going in. It looks like the damage was caused in the wash machine. He also said he did not see me showing any signs of violence or rude behavior." I have two estimates to repair the Truck Both are around $300. The lowest being $298 at Palm Chevrolet. The police report number is, 2011080005
The owner will not give his insurance Liability provider information to Me, the Belleview Police Dept or My Insurance company. I am assuming he does not have insurance liability or he can not afford another claim. It is not his decision to make. This is a matter for insurance claim adjusters to decide.