- Report: #1010173
Complaint Review: Carwyn Poodles
| Carwyn Poodles 17527 Woodridge Dr
Saucier, Mississippi United States of America |
|
Carwyn Poodles Caryn Cumberland misrepresents the quality of her poodles, puppies are not able to stand correctly, and does not stand behind her guarantee. Saucier, Mississippi
*Author of original report: Did I forget to mention...
*REBUTTAL Individual responds: what posing?
*Author of original report: You just proved my point.
*REBUTTAL Individual responds: siblings to her puppy
*Author of original report: Photo
*REBUTTAL Individual responds: Failure to give all details!
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This report was posted on Ripoff Report on 02/07/2013 12:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Carwyn-Poodles/Saucier-Mississippi-39574/Carwyn-Poodles-Caryn-Cumberland-misrepresents-the-quality-of-her-poodles-puppies-are-not-1010173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Did I forget to mention...
AUTHOR: Barb - (United States of America)
SUBMITTED: Sunday, February 10, 2013
Caryn I notice that you did not address the issues of:
Why you do not standing behind your guarantee?
Why you tried to change the terms of your guarantee in your above statement?
Why you did not do the basics, like taking off dewclaws?
Why the puppies are kept in cages rather than on a solid surface so they don't develop issues with their feet and legs?
Why in one weeks time the puppies gained over 5 pounds each, approximately 1/3 of their entire body weight? That was before I wormed and vaccinated them. That is not normal for well nourished 9 week old puppies.
Why if the value you placed on your puppies were true, you did not accepted them back and sell them to another party?
Why the supposed registration papers were not shipped with the puppies?
Why you could not even come up with pedigree information or registration numbers for the mom?
#2 REBUTTAL Individual responds
what posing?
AUTHOR: caryn - (United States of America)
SUBMITTED: Sunday, February 10, 2013
#3 Author of original report
You just proved my point.
AUTHOR: Barb - (United States of America)
SUBMITTED: Sunday, February 10, 2013
This is what I expect from a puppy that is emotionally and physically healthy.
You will notice that Caryn has changed her guarantee from "I genetically guarantee for 1 yr. against any GENETIC problems", to she guarantees them against life threatening conditions.
This is the actual e-mail I sent Caryn within minutes of seeing these puppies. "I hate buying puppies without being able to see them. These guys are adorable, and very sweet, but they both have problems with their legs. They dont stand up straight. I will need to return them to you."
Buyer Beware! Pay Pal's buyer protection does not cover live animals. There was no case to win.
#4 REBUTTAL Individual responds
siblings to her puppy
AUTHOR: caryn - (United States of America)
SUBMITTED: Saturday, February 09, 2013
#5 Author of original report
Photo
AUTHOR: Barb - (United States of America)
SUBMITTED: Friday, February 08, 2013
#6 REBUTTAL Individual responds
Failure to give all details!
AUTHOR: caryn - (United States of America)
SUBMITTED: Friday, February 08, 2013
I tried to explain after such a long flight to just give them time to find their legs again(this email was about 4-6 hrs after pups arrived)and that for SANITARY reasons the pups were in a 48x48 grated whelping unit in my HOME for night time as well as when they could not be supervised in my HOME and that between the long flight and this, it was certainly possible they were "padding".She immediately wanted to return pups on a 15 hour return flight,I said no.I asked that she give them time to adjust,she immediately filed a paypal complaint and held up all monies paid for pups and shipping(10-12 days) I won the paypal complaint and my money was released.
To address her accusation of parasitic puppies,puppymill,not standing behind what I advertise: (1) the pups were vet checked the day prior to shipping (2)slightly distended abdomen these are her words not mine as neither pups abdomen was distended when it left me(3)terrible odor,after such a long flight,what would anyone expect a 9 week old puppy to smell like?Again,they were freshly bathed and trimmed the night before shipping.Pups do pee and poo (4) non receipt of akc papers.
Once the paypal complaint had been filed and monies "frozen" until I won and money was released I would NOT send akc papers on pups that I had not been paid for,would you?(5)puppymill accusation-that's is by far the most slanderous thing that has been said ,she is in Oregon,I am in Mississippi,throwing that out is for shock value and a very dirty way to get a reaction. In closing, what she failed to say is I had also shipped another puppy(sibling to the 2 she purchsed) to a very nice couple in Oregon as well on the same date I shipped hers.
That puppy has been vet checked and I received glowing report on him,his loving personality (as well as pics in his new home) I am not sure what was expected here but I do know I have been raising poodles for 17 years and my pups are home raised with my children(of course they are penned up at night or when not supervised,who wouldn't) I de-worm at 2,3 weeks w/strongid,4,6,8 w/panacur,every puppy has a 7 day series of Albon @ 6 weeks of age,every puppy has first puppy booster @ 6 weeks and again @ 9 weeks(12 and 16 weeks if they are still here) I feed a premium puppy food(Eukanuba)This is the first person to ever say anything about a shy or dirty puppy that was placed by me.
I love my poodles and I certainly take care of them(why have them otherwise) I have never ONCE received a phone call from this lady ,she sent a couple of emails and then straight to a paypal complaint and freezing money.My genetic health guarantee is against life threatning genetic issues and I have always and will always honor this guarantee.I however do NOT take kindly to assumptions,threats,and slander. At the end of the day,it will have to be up to each person to decide what they believe is the truth.Please feel free to visit my website(and pups are not "posed"..lol how do you pose a 6-9 week old pup that is a bundle of hyper energy?) Thank you for taking the time to read "my side of the story" Caryn

