- Report: #1119655
Report - Rebuttal - Arbitrate
Complaint Review: Carz planet
Carz planet15555 SE McLoughlin Blvd Milwaukie, Oregon USA
Carz planet LIARS, TERRIBLE CUSTOMER SERVICE AND BUSINESS ETHICS! Milwaukie Oregon
*Author of original report: umm no
*General Comment: Pay....
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We came to Carz Planet in July 2013 to look at a minivan. We were asking the salesman basic questions like "how many owners", "has it ever been in an accident", etc.. The salesman told us it had NEVER been in an accident. We decided to purchase the vehicle. Approximately 1 1/2 months later we tried to trade in the van at a different dealership for a better model only to find out our van had been in an accident. The dealership told us the accident on the Carfax affects the trade in value of the van. Thinking it might just be that dealership we consulted other dealerships and even a private appraisal firm. All of them confirmed that an accident reported on the carfax decreases the value of the trade. We contacted Carz planet and they said they would work with us, except for 4+ months we were lied to and nothing ever happened. They wouldn't take our calls, they wouldn't call us back, they belittled us, and continually lied to us.
This report was posted on Ripoff Report on 01/30/2014 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Carz-planet/Milwaukie-Oregon-97267/Carz-planet-LIARS-TERRIBLE-CUSTOMER-SERVICE-AND-BUSINESS-ETHICS-Milwaukie-Oregon-1119655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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