- Report: #1078333
Report - Rebuttal - Arbitrate
Complaint Review: Cash Call
Cash Call Fees TX
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When I first started a loan with Cash Call, I informed them that I would be switching bank accounts BEFORE my first payment. I called when my first payment was due, paid over the phone and was told to send new banking information and it would take three business days to stop the old ACH withdrawal from my old account. Instead, like all of my other bills, I paid my bill online, religiously, every month (sometimes early and never late). Now, since they were still trying to withdraw money from the old account AFTER I paid each month, they are charging me $29 every month they did so.
So, instead of my August payment being used for the loan, it went to the ridiculous returned payment fees (which I had no payments returned online but from the old account). Now, they're saying I'm delinquent for August, even though I made the payment ON TIME. They are trying to milk me for every dime they can. But those return fees are to penalize those that had a payment returned, which I haven't. I've never been late nor missed a single payment. I told them that I refuse to pay those fees and want my August payment to go toward the loan, not those fees, but they are refusing to do so. Stay away from this company if you can! They will club you over the head with ridiculous fees, then blame their "computer" for it.
This report was posted on Ripoff Report on 08/23/2013 03:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cash-Call/Select-StateProvince/Cash-Call-Fees-TX-1078333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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