- Report: #1171169
Report - Rebuttal - Arbitrate
Complaint Review: Cash for Iphones
Cash for IphonesInternet USA
Cash for Iphones Liars, scammers, rip off! Internet
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The way cash for iphones works is you imput what type of phone you have and what condition it is in. Once you do that it gives you a quote on how much they offer you (pending there technicians take a look at your phone.) I agreed to my quotes and they mailed me a box to put my phones in and send them back.
A week or so after they received my phones I got an email from paypal stating the company sent me money, even though I had never gotten an official price from them. My initial quotes were $267.00 for my Iphone 5 and $118.00 for my Iphone 4s. They sent me $40.00 for the 5 and $13.00 for the 4s, again without my final approval on the price.
I tried to contact the company multiple times. Sat on hold an average of 30min each time and left them 2 voicemails. Never heard anything back from them.
When I initially created the account I had to do one for me and one for my husband because it wouldn't let me do both phones at once.
After not hearing from the company I did more in depth research online and found a lot of comments from people stating the company did the same thing to them.
I filed a claim with the better business bureau. First the company responded stating they couldn't find my information in there system at all. So I attached all our emails and screen shots of the quotes and the final prices and my account on there website.
After about 2 weeks of waiting they stated that they have my email address on file but not my name. So somehow my account with them was changed to my husbands name only and because they didn't have my name they won't deal with me and they consider the matter closed.
It is a total scam and rip off. I even told them either give me the money I was promised or send me my phones back! And nothing..... someone needs to shut this company down! Please please please do not use this company! They are total scam artists and thieves and you will lose your phone and not get crap for money for it!!!!
This report was posted on Ripoff Report on 08/20/2014 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cash-for-Iphones/internet/Cash-for-Iphones-Liars-scammers-rip-off-Internet-1171169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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