• Report: #706836

Complaint Review: Castle Luxury Auto Shipping

  • Submitted: Wed, March 16, 2011
  • Updated: Wed, March 16, 2011

  • Reported By: Jay — 98010-1277 Washington United States of America
Castle Luxury Auto Shipping
2100 w. 76th Hialeah, Florida United States of America

Castle Luxury Auto Shipping I was ripped off too Hialeah, Florida

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I should have heeded the warnings...makes me realize all the glowing reviews were generated by the owners and conspirators.   I was given a quote of $799 to ship a car from DC to Seattle area at the end of 2010.  I signed the contract with the quoted price and got confirmed date of 12-30-10.  Paid the deposit to Castle...  BIG MISTAKE!!!!!  Around two days before the pick up date, Castle calls and says I have to pay the driver $900 on top of the $200 deposit.   I said that is extortion as it was near the pickup date and I did not have time to find another company to ship car.   Castle said they would honor quote and find another driver.   The next day, I call them and they said they found a driver and the car would be picked up in the afternoon for $600 agreed upon price.   I call next day trying to get ahold of Castle to get estimate of pickup time and they are closed.  I get a text from another company that offers to ship my car for more money, strange coincidence, and when I tell them the details, they tell me that they are on a national computer system that all shippers use.  They told me that NO DRIVER HAS BEEN ASSIGNED TO PICK UP MY CAR.   They tell me Castle lied to me and that I have been scammed.  I was offered a deal by this new company but would have to wait a week for the pickup... It is friday, new years eve and I fly out the next day....how am I supposed to wait for the pickup????   I cancel the flight, my wife and I jump in the car and drive west cross country in the snow.  Talk about BS!!!!   The car was not ready for cross country travel and we burn out a bearing, wait four days in podunk S. Dakota for a part ...$1,800 repair plus gas, hotel, and food, we arrive in Seattle the following friday missing a week of work.  My wife pissed at me, boss pissed at me and I AM SUPER PISSED AT CASTLE LUXURY AUTO SHIPPERS.     They offer to credit me for the deposit but I am still waiting.....  Total Scam company.... DO NOT USE THEM. 

This report was posted on Ripoff Report on 03/16/2011 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Castle-Luxury-Auto-Shipping/Hialeah-Florida-/Castle-Luxury-Auto-Shipping-I-was-ripped-off-too-Hialeah-Florida-706836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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