• Report: #191707

Complaint Review: Castle Point Mortgage - Michale Obesso - Cara Stevens

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  • Submitted: Tue, May 16, 2006
  • Updated: Thu, May 25, 2006

  • Reported By:Largo Florida
Castle Point Mortgage - Michale Obesso - Cara Stevens
6 Campus Drive Parsippany, New Jersey U.S.A.

Castle Point Mortgage - Michale Obesso -Cara Stevens ripoff Fannie Mae loan and appraisal fee ripoff Parsippany New Jersey

*Author of original report: May 2006 update

*Author of original report: the appraiser did get back to Castle Point Mortgage

*Author of original report: the appraiser did get back to Castle Point Mortgage

*Author of original report: the appraiser did get back to Castle Point Mortgage

*Author of original report: the appraiser did get back to Castle Point Mortgage

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Mr. Michael Obesso from Castle Point Mortgage Company in Parsippany N.J. assured me I would have Fannie Mae loan in mid May, 2006.

Appraiser was sent to my home to check on structure of my home. Paid her a fee of $350 with a personal check dated on April 24,2006.

THREE days afterward, I CONTACTED Castle Point by phone for a loan update and was told that the appraiser felt I needed to carpet the home for $3,000.00.

This is an opinion based on cosmetics--not a structural problem. My square footage is 795.

Underneath, the carpet PIECE is terazzo floor. I offered to roll up that carpet piece and underneath it is a terazzo floor.

I was then told by Micahel Obesso that I can still get a loan but it would cost MORE. Michael said he would contact the appraiser again?? for more specifics. And, that he would also contact the underwriters again and get back to me on Friday, May 12, 2006.

He did not contact me. I called and left phone message. No reply or response from Michael Obesso.

Saturday, May 13, 2006 I send 3 email messages stating the square footage of the house and that they need to let me know on Monday, May 15, 2006 what is going to be with regards to the loan. And, if I am being denied I want that denial in WRITING. Also, that I request reimbursement of $350.

No one from Castle Point contacted me on Monday. I called there but all loan processors were busy. So, I spoke to no one from Castle Point on May 15, 2006. And, I received no email correspondence, either.

Now, I am left with having to put my home up for sale and or going into foreclosure. I told this to Michael Obesso the last time we talked on May 11,2006.

Another, Castle Point associate involved with my [said] loan is Cara Stevens. During this process she has left me phone messages and email. I always dealt with Michael Obesso first and any of the many requested items I had to send thru fax to Castle Point I included Cara Stevens. When I did have a question and sent email to Cara Stevens she never replied.

They have left me hanging. Unprofessional. Misleading and deceptive. Without a timely reimbursement this is definitely fraudulent activity.

Denise
Largo, Florida
U.S.A.

This report was posted on Ripoff Report on 05/16/2006 05:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Castle-Point-Mortgage-Michale-Obesso-Cara-Stevens/Parsippany-New-Jersey-07054/Castle-Point-Mortgage-Michale-Obesso-Cara-Stevens-ripoff-Fannie-Mae-loan-and-appraisal-191707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

May 2006 update

AUTHOR: Denise - (U.S.A.)

May 17 last contact with supervisor of Michael Obesso whos name is John Lind. He assured me he would contact me after speaking with the appraiser--again. Today, is May 25 and no contact has been made.

May 24 I send email to Michael Obesso asking why I do not have my copy of the appraisal report that I PAID FOR and is my legal right to have. I also ask in that email correspondence why he abruptly stopped communication with me weeks ago. Have not received any reply by phone or email. I will make further contact with Castle Point Mortgage to the next higher up person that I can be connected with. Hmmm. What a bunch of bull! Very unprofessional to say the least.
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#2 Author of original report

the appraiser did get back to Castle Point Mortgage

AUTHOR: Denise - (U.S.A.)

Talked with the the manager of Michael Obesso who's name is, John L. I CALLED THERE Monday May 16, 2006 at approximately 3:00 pm., for they still had not contacted me since, May 11, 2006. John says that M. Obesso told him he contacted me. NOT.

John went on to tell me that the appraiser did get back to Castle Point Mortgage re.: her report of my home appraisal. According to John L., she says, that the vinyl in my bathroom is coming apart. I HAVE NO vinyl in my bathroom! There is a photo that she took but he cannot see the photo very well because it is too dark of a picture.

John says he will contact the appraiser AGAIN and the underwriters too. They still insist I need to carpet the perfectly fine terazzo flooring in the house. John L., says he will get back to me. Castle Point is claiming that they would be concerned about the potential resale of this home if they grant me the loan monies. I assured him that the homes are selling and for what amounts they are selling in this area of Florida. He made no comment.
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#3 Author of original report

the appraiser did get back to Castle Point Mortgage

AUTHOR: Denise - (U.S.A.)

Talked with the the manager of Michael Obesso who's name is, John L. I CALLED THERE Monday May 16, 2006 at approximately 3:00 pm., for they still had not contacted me since, May 11, 2006. John says that M. Obesso told him he contacted me. NOT.

John went on to tell me that the appraiser did get back to Castle Point Mortgage re.: her report of my home appraisal. According to John L., she says, that the vinyl in my bathroom is coming apart. I HAVE NO vinyl in my bathroom! There is a photo that she took but he cannot see the photo very well because it is too dark of a picture.

John says he will contact the appraiser AGAIN and the underwriters too. They still insist I need to carpet the perfectly fine terazzo flooring in the house. John L., says he will get back to me. Castle Point is claiming that they would be concerned about the potential resale of this home if they grant me the loan monies. I assured him that the homes are selling and for what amounts they are selling in this area of Florida. He made no comment.
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#4 Author of original report

the appraiser did get back to Castle Point Mortgage

AUTHOR: Denise - (U.S.A.)

Talked with the the manager of Michael Obesso who's name is, John L. I CALLED THERE Monday May 16, 2006 at approximately 3:00 pm., for they still had not contacted me since, May 11, 2006. John says that M. Obesso told him he contacted me. NOT.

John went on to tell me that the appraiser did get back to Castle Point Mortgage re.: her report of my home appraisal. According to John L., she says, that the vinyl in my bathroom is coming apart. I HAVE NO vinyl in my bathroom! There is a photo that she took but he cannot see the photo very well because it is too dark of a picture.

John says he will contact the appraiser AGAIN and the underwriters too. They still insist I need to carpet the perfectly fine terazzo flooring in the house. John L., says he will get back to me. Castle Point is claiming that they would be concerned about the potential resale of this home if they grant me the loan monies. I assured him that the homes are selling and for what amounts they are selling in this area of Florida. He made no comment.
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#5 Author of original report

the appraiser did get back to Castle Point Mortgage

AUTHOR: Denise - (U.S.A.)

Talked with the the manager of Michael Obesso who's name is, John L. I CALLED THERE Monday May 16, 2006 at approximately 3:00 pm., for they still had not contacted me since, May 11, 2006. John says that M. Obesso told him he contacted me. NOT.

John went on to tell me that the appraiser did get back to Castle Point Mortgage re.: her report of my home appraisal. According to John L., she says, that the vinyl in my bathroom is coming apart. I HAVE NO vinyl in my bathroom! There is a photo that she took but he cannot see the photo very well because it is too dark of a picture.

John says he will contact the appraiser AGAIN and the underwriters too. They still insist I need to carpet the perfectly fine terazzo flooring in the house. John L., says he will get back to me. Castle Point is claiming that they would be concerned about the potential resale of this home if they grant me the loan monies. I assured him that the homes are selling and for what amounts they are selling in this area of Florida. He made no comment.
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