- Report: #460157
Report - Rebuttal - Arbitrate
Complaint Review: Castle Rock Security
Castle Rock Security35293 Eagle Way Chicago, Illinois U.S.A.
Castle Rock Security BEWARE this company will rip you off. WORST CUSTOMER SERVICE EVER Chicago Illinois
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Now the new co has sold my contract to Castle Rock who informed that my contract expired on July 1st and all I had to do was send a letter and that would be the end of it.
I was never informed that the contract would renew. I travel for a living and was in Chicago until the 5th. I called on Monday morning to request cancellation of service to be informed that the contracted renewed. Since when?.. Every contract I have ever signed after it expires you normally go month to month and then you can quit at any time.
The person I spoke to never told me that the contract would renew. She just said I had to cancel it in writing. If I would have known I would have sent the letter special delivery.
I am looking for a lawyer to end this nightmare. I have been paying for almost 2 years now with no service.
Las Vegas, Nevada
This report was posted on Ripoff Report on 06/09/2009 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Castle-Rock-Security/Chicago-Illinois-60678/Castle-Rock-Security-BEWARE-this-company-will-rip-you-off-WORST-CUSTOMER-SERVICE-EVER-Chi-460157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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