- Report: #365002
Report - Rebuttal - Arbitrate
Complaint Review: Castle Windows
Castle Windows109 Gaither Dr. Mt Laurel, New Jersey U.S.A.
Castle Windows Horrible Customer Service Mt Laurel New Jersey
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Funny, since I nver had a ruler out and wouldn't you think, that after having just done the installation they would have the measurements ... hmmmm??? The second time my wife and I were out of town but my son was home. Well, they arrived and didn't know what windows they were swapping out so my son sent them on their way. Once again, you would have thought the work order would say something like .. blue bedroom, back window, upper pane .. but I guess that is too complex a task for these guys to handle. Well, icing on the cake occurred today when I went to reschedule again ... and now they want to charge me a service call to come out . Funny how I didn't get any reimbursement for my time waiting at home when they came with the wrong size windows !!! So a warning to all of you out there who are considering using these company ... the sales pitch is just hype .. the service is terrible ! Run, don't walk if you are considering using this company.
Poughkeepsie, New York
This report was posted on Ripoff Report on 08/20/2008 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Castle-Windows/Mt-Laurel-New-Jersey-08054/Castle-Windows-Horrible-Customer-Service-Mt-Laurel-New-Jersey-365002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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