ED Magedson – Founder
Castlerock Security Inc - APX Alarm Services - SAI Security2101 s arlington heights rd. arlington heights, Illinois United States of America
Castlerock Security Inc... APX Alarm Services - SAI Security APXALARM - anderson, crenshaw & associates, llc Is Castlerock security"aka"APXALARM "aka"anderson,crenshaw & associates above the law?? arlington heights, Illinois
I know who you are Brian, see you there.June6-06-09 I signed a contract with APXALARM for 36 months at a outrageous monthly payment,you learn from your mistakes,with automatic withdrawal payment from my checking account.
I fullfilled my obligation with APXALARM and switched to Pinnacle security. At this time I was contacted by castlerock security telling me I owe them another years payment according to the renewal clause in the contract. On June6-09 my contracted ended.
According to the law in Texas and Illinois, during this time period these folks should have been contacting me within a specified time before renewal time and this never happened, When I questioned this, and asked if I could get proof that they had sent notifications before hand, I was told no, they didn't have proof. Surely someone would be accounting for an expense for a maling to customers or then again maybe not(SCAM). Another Time when I questioned these folks about this matter I was told by an employee that they don't have to abide by that law, I assume in any state they operate in, Texas,Illinois or any other.So why is that law there if they don't have to abide by it??
Now comes Anderson,Crenshaw & Crooks, "aka" castlerock security, threating to trun me into the credit bureau, calling at all times, sending letters, they have spent more on letters and phone calls then what I owe them which is nothing. IDIOTS!! As far a credit rating, go ahead, more fuel for the fire.
This report was posted on Ripoff Report on 10/01/2009 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Castlerock-Security-Inc-APX-Alarm-Services-SAI-Security/arlington-heights-Illinois-60005/APX-Alarm-REVIEW-APX-Alarm-commitment-to-total-customer-satisfaction-APX-Alarms-past-a-502729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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