• Report: #921877

Complaint Review: Catherine Lockey

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  • Submitted: Fri, August 03, 2012
  • Updated: Sun, August 05, 2012

  • Reported By: NACE — DOVER Pennsylvania United States of America
Catherine Lockey
291 Hillside Dr east Berlin, Pennsylvania United States of America

Catherine Lockey ,@oz2designs threatens to post false bloggs to avoid paying, will rip you off AVOID this customer east Berlin, Pennsylvania

*REBUTTAL Owner of company: Grow up

*General Comment: All business will get complaints.

*REBUTTAL Individual responds: Ummm, You can't file a rip-off report about a consumer.

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Catherine Lockey contacted my company and stated she needed a block for her washer . She was given an estimate over the phone for that part , labor and service fee. She was advised that we would have to send a technician to her home to fully diagnose the unit. The fee would be $75.00 and she would be given a complete estimate at that time. Ms.Lockey agreed and set up an appointment. The tech arrived and diagnosed the unit , she had more problems then she stated on the phone. Ms. Lockey declined the estimate and stated to the tech that she could buy a new washer , have it delivered and installed for $300.00 . The tech said that is fine , how would you like to pay for the service fee? Ms Lockey said I am not and physically pushed the tech out of her home. The tech advised the owner that this customer refused to pay, the owner of the company called Ms. Lockey. Ms. Lockey advised the owner that she is a blogger that is what she does for a living. If he tries to collect anything , she will post negative blogs about his company. he replied just because you write it does not make it true. Ms. Lockeys response was "do you want to make a bet ". Then Mr. Lockey took the phone and threatened to Kill the owner. asking "where do you live"" I am going to beat your a** " . Now Ms. Lockey has set out to do exactly as she threatened to do. Populate the internet with false , malisious reports all to get out of paying a $75.00 service fee that she agreed to. We would never have sent a tech to her home unless she did. If Ms. Lockey is willing to ruin her reputation for $75.00, what is she willing to do for a little more money. Don't believe anything Ms. Lockey post, she uses her position to threaten and extort companys all to avoid payment.

This report was posted on Ripoff Report on 08/03/2012 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Catherine-Lockey/east-Berlin-Pennsylvania-17315/Catherine-Lockey-oz2designs-threatens-to-post-false-bloggs-to-avoid-paying-will-rip-you-921877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Grow up

AUTHOR: William Foresman - ()

So you go onlinr and complain about a customer? Why would ANYONE do business with you after you whine about your own customers? How do you know your tech didn't say something out of line and embellished his version of the "truth"? There are two sides to every story but if a woman has to forcibly remove someone from her home then it seems to me that there's more to the story than you're offering.

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#2 General Comment

All business will get complaints.

AUTHOR: Rick - (United States of America)

All business will get complaints. How those businesses take care of those complaints is what separates GOOD businesses from BAD businesses. Consumers love to do business with someone that can admit mistakes and state how they made improvements.
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#3 REBUTTAL Individual responds

Ummm, You can't file a rip-off report about a consumer.

AUTHOR: Catherine Lockey - (United States of America)

"1. Ripoff Report Membership Terms & ConditionsTo use this service, you must be at least 14 years old.

www.RipoffReport.com ("ROR") is an online forum created to help give consumers a voice and keep consumers informed..." 
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